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B2C-SOLUTION-ARCHITECT Exam Questions & Answers

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B2C-SOLUTION-ARCHITECT Exam Questions & Answers

Vendor: Salesforce

Certifications: Architect Exams

Exam Code: B2C-SOLUTION-ARCHITECT

Exam Name: Salesforce Certified B2C Solution Architect (SP21)

Updated: Jan 26, 2023

Q&As: 60

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B2C-SOLUTION-ARCHITECT Online Practice Questions and Answers

Questions 1

Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.

Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

A. Service Cloud Email Service

B. Marketing Cloud Journey Event

C. Marketing Cloud Triggered Send

D. Commerce Cloud Email Service

Show Answer
Questions 2

A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.

Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?

A. Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes

B. Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox

C. Set up one Marketing Cloud instance for each sandbox in Service Cloud

D. Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes

Show Answer
Questions 3

A single-brand client is implementing a Salesforce multi-cloud solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. They have licenses for over 100 Service Cloud sandboxes, one B2C Commerce realm with on-demand sandboxes, and three Marketing Cloud production business units. The client wants to understand the environment, development, and automation deployment strategy for the implementation. Which two recommendations should a Solution Architect make in the discovery session?

Choose 2 answers

A. Run load testing in B2C Commerce pre-launch against the production instance connected to a full copy sandbox in Service Cloud

B. Use Marketing Cloud business units as testing environments

C. Use a single Marketing Cloud instance to connect to multiple Service Cloud environments using Marketing Cloud Connect for each business unit

D. Use a Service Cloud partial copy sandbox to provide better performance than a developer pro sandbox as well as a normal sandbox

Show Answer More Questions

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