CAT-180 Exam Questions & Answers

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CAT-180 Exam Questions & Answers

Vendor: CA

Certifications: CA Certifications

Exam Code: CAT-180

Exam Name: CA Service Desk Manager r12 Professional Exam

Updated: Aug 08, 2022

Q&As: 40

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CA CAT-180 Last Month Results

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High Score Rate in Actual CA Exams
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Same Questions from the Latest Real Exam

CAT-180 Online Practice Questions and Answers

Questions 1

Level 1 CA Service Desk Analysts can use the CA Service Desk Quick Profile page to:

A. createtemplates

B. search knowledge documents for relevant information

C. search for information about theend user during a support call

D. access the end users computer and resolve the problem during the call

Show Answer
Questions 2

When is a report instance created?

A. When you view a report

B. When a scheduled report runs successfully

C. When you select a report type for your schedule

D. When you modify an out-of-the-box (OOTB) report

Show Answer
Questions 3

Before you upgrade to CA Service Desk rl2, as a pre-upgrade step, you should run:

A. pdm_status

B. pdm_k_reindex

C. pdm_webcache

D. SQLCheckr12UniqueIndexes.sql

Show Answer More Questions

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