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500-440 Exam Questions & Answers

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500-440 Exam Questions & Answers

Vendor: Cisco

Certifications: Cisco Unified Contact Center Enterprise Specialist

Exam Code: 500-440

Exam Name: Designing Cisco Unified Contact Center Enterprise (UCCED)

Updated: Jul 01, 2023

Q&As: 93

Exam retired ,new exam code replace: 500-442

PDF Only: $45.99 Software Only: $49.99 Software + PDF: $59.99

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Free 500-440 Exam Questions in PDF Format

500-440 Online Practice Questions and Answers

Questions 1

In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.)

A. Treat the call with Dialed Number Default Label.

B. Queue the call and play a message, then release the call.

C. Treat the call with System Default Label.

D. Terminate the call with a Dialog Fail or RouteEnd.

E. Transfer calls to an available IVR port.

F. Send a Release Message to the routing client.

G. Offer Courtesy Callback to the caller, then terminate the call.

H. Transfer the call to the Cisco Unified Communications Manager hunt group.

Show Answer
Questions 2

In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration and Data Servers? (Choose two.)

A. administration server

B. real-time data server

C. analytical server

D. recording server

E. static server

F. performance server

Show Answer
Questions 3

Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)

A. Cisco Unified CVP Call Studio

B. Cisco Unified CVP VXML Server

C. Cisco Unified CVP reporting server

D. load balancer

E. ingress voice gateway

F. egress voice gateway

G. VRU peripheral gateway

Show Answer More Questions

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