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33810X Exam Questions & Answers

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33810X Exam Questions & Answers

Vendor: Avaya

Certifications: Avaya Certifications

Exam Code: 33810X

Exam Name: Avaya Aura Contact Center Solution Design

Updated: May 13, 2025

Q&As: 48 ( View Details)

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33810X Online Practice Questions and Answers

Questions 1

A Contact Center manager wants a thin-client desktop with a powerful widget-driven approach. Which three deployments are allowed for Avaya IX TMWorkspaces? (Choose three.)

A. One-X Agent

B. Multimedia Contact Server only

C. Voice and Multimedia Contact Server without Avaya Media Server

D. Voice and Multimedia Contact Server with Avaya Media Server

E. Voice Contact Server only

Show Answer
Questions 2

When using a browser to administer the Avaya Aura Contact Center, which browser is supported with CCMA?

A. Firefox 66.0 32 bit

B. Google Chrome 74.0 64 bit

C. Microsoft Edge 64 bit

D. Microsoft Internet Explorer 11.0 32 bit

Show Answer
Questions 3

A sales representative is preparing for a customer presentation with market trends for Avaya Aura Contact Center administration tools and applications.

Which two market trends should be Included? (Choose two.)

A. Engaging customers on their terms

B. Customers initiating calls into the Contact Center by telephone only

C. Evolution of the Contact Center agent

D. Contact Center data gathered from generic reports only

Show Answer More Questions

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