Vendor: IBM
Certifications: Certification is Cloud & Smarter Infrastructure
Exam Code: C9560-659
Exam Name: Fundamentals of Applying IBM SmartCloud Control Desk V1
Updated: Aug 08, 2022
Q&As: 103
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What are three sections of the Self Service Center? (Choose three.)
A. My News
B. My Assets
C. My Solutions
D. My Requests
E. My Service Desk
F. My Configuration Items
An end user is able to access asset records in site A but not in site B. What are two possible causes? (Choose two.)
A. Data restriction is configured.
B. Site B is not authorized to the user.
C. Site B is not assigned in person groups that the user is in.
D. Site B is not authorized in security groups that the user is in.
E. Security groups that the user is in are not authorized for the Asset application.
How can a user view the topology of a configuration item (CI) affected by an incident?
A. From the incident record, navigate to the CI Topology tab
B. From the incident record, open the Select Action menu, and select View CI Topology
C. From the incident record, open the Detail Menu next to the CI, select Go to Configuration Items, and navigate to the CI Topology tab
D. Go to the IT Infrastructure module, open the Configuration Items application, enter the incident number, click Enter, and navigate to the CI Topology tab
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