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1Z0-1064 Exam Questions & Answers

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1Z0-1064 Exam Questions & Answers

Vendor: Oracle

Certifications: Oracle Cloud

Exam Code: 1Z0-1064

Exam Name: Oracle Engagement Cloud 2019 Implementations Essentials

Updated: Sep 11, 2023

Q&As: 76

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Free 1Z0-1064 Exam Questions in PDF Format

1Z0-1064 Online Practice Questions and Answers

Questions 1

Which two steps are needed to create a new business object in Digital Customer Service?

A. Assign the new business object to a new component.

B. Assign object access roles to an administrative user.

C. Map a Visual Builder Cloud Service business object to the object API.

D. Assign the new business object to a page.

Show Answer
Questions 2

Which two options are true about reporting on milestones?

A. Administrator-defined milestone data is not included in Analytics.

B. No standard reports onmilestones are provided.

C. Milestone reporting is performed via the CRM Service Request Real-Time subject area.

D. An as-delivered SLA Infolet shows near-overdue and overdue milestones.

Show Answer
Questions 3

Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.

Which of the following is causing this behavior?

A. The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.

B. The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.

C. The batch job for recommendations has not been executed.

D. The profile CSO_ENABLE_SVC_KMHOME is set to Y.

E. The profile CSO_ENABLE_CATEGORY_FILTER is set to N.

Show Answer More Questions

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