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1Z0-1064-22 Exam Questions & Answers

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1Z0-1064-22 Exam Questions & Answers

Vendor: Oracle

Certifications: B2B Service

Exam Code: 1Z0-1064-22

Exam Name: Oracle B2B Service 2022 Implementation Professional

Updated: Jan 22, 2023

Q&As: 75

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1Z0-1064-22 Online Practice Questions and Answers

Questions 1

You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.

In which way can you enable the service requests to be shareable on Oracle Social Network?

A. Setup and maintenance >Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service

B. Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service

C. Setup and maintenance > Sales >Service Request > Manage Oracle Social Network Objects

D. Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service

Show Answer
Questions 2

You are creating orediting a SmartText entry. Which four options can you insert into the entry?

A. URLs

B. Tables

C. Images

D. Variables

E. Text

F. Other SmartText entries

Show Answer
Questions 3

What should you do to enable Password Reset in Digital Customer Service (DCS)?

A. Add the Password Reset component to your DCS application.

B. Instruct users that they can only change their password by chatting with an agent.

C. Enablethe "Password Reset" option in the User Administration component.

D. Obtain the Change Password Link and add it to your DCS page.

Show Answer More Questions

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