Vendor: Oracle
Certifications: B2B Service
Exam Code: 1Z0-1064-22
Exam Name: Oracle B2B Service 2022 Implementation Professional
Updated: Jan 22, 2023
Q&As: 75
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You are starting a new Engagement Cloud project implementation, and one of your customer requirements is to share service request information through Oracle Social Network.
In which way can you enable the service requests to be shareable on Oracle Social Network?
A. Setup and maintenance >Service > Setup > Productivity Tools > Manage Oracle Social Network Objects for Service
B. Setup and maintenance > Service > Configuration and Security > Service Request > Manage Oracle Social Network Objects for Service
C. Setup and maintenance > Sales >Service Request > Manage Oracle Social Network Objects
D. Setup and maintenance > Service > Setup > Productivity Tools > Manage Custom Objects for Service
You are creating orediting a SmartText entry. Which four options can you insert into the entry?
A. URLs
B. Tables
C. Images
D. Variables
E. Text
F. Other SmartText entries
What should you do to enable Password Reset in Digital Customer Service (DCS)?
A. Add the Password Reset component to your DCS application.
B. Instruct users that they can only change their password by chatting with an agent.
C. Enablethe "Password Reset" option in the User Administration component.
D. Obtain the Change Password Link and add it to your DCS page.
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