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C_TCRM20_72 Exam Questions & Answers

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C_TCRM20_72 Exam Questions & Answers

Vendor: SAP

Certifications: SAP Application Associate

Exam Code: C_TCRM20_72

Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2

Updated: May 24, 2023

Q&As: 85

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Free C_TCRM20_72 Exam Questions in PDF Format

C_TCRM20_72 Online Practice Questions and Answers

Questions 1

Which of the following are functions of the CRM Web Channel scenario? Note: There are 2 correct answers to this question.

A. In a B2C Web Channel scenario, a new customer has a self-registration option.

B. In a B2B Web Channel scenario, companies receive regular e-mail updates from their customers about purchased products and installation details.

C. In a B2C Web Channel scenario, a new customer can access the Web Shop with a given user.

D. In a B2B Web Channel scenario, there is a self-service information and maintenance tool for customers.

Show Answer
Questions 2

Which of the following are standard CRM Web Channel scenarios?

Note: There are 2 correct answers to this question.

A. Business to Consumer (B2C)

B. Business to Business (B2B)

C. Business to Partner (B2P)

D. Business to Employee (B2E)

Show Answer
Questions 3

What are Customizing characteristics for a new transaction type?

Note: There are 2 correct answers to this question.

A. A transaction type can have multiple profiles and procedures assigned to it.

B. A transaction type can have only one leading transaction category.

C. A transaction type must have an item category assigned to it.

D. A transaction type can have multiple internal number range object assignments.

Show Answer More Questions

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