Vendor: Cisco
Certifications: Cisco Business Architecture Practitioner
Exam Code: 840-450
Exam Name: Mastering The Cisco Business Architecture Discipline (DTBAD)
Updated: Jul 02, 2023
Q&As: 65
Exam retired
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Which two statements about customer journey mapping are true? (Choose two.)
A. It helps you to identify how to re-engineer existing business processes to support the target state of the business.
B. It helps you to identify the customer organization model.
C. It describes the business value chain.
D. it helps you to identify the required new business processes and capabilities to support the target state of the business.
E. It provides all the details necessary for a cost breakdown regarding the customer project implementation.
Patient check-in at the registration desk at a clinic is a familiar, everyday process. Which process would be considered an inside-out viewpoint from the perspective of the healthcare provider?
A. Verify the patient eligibility and insurance coverage for the service.
B. Mention the purpose of the visit, such as labwork, doctor appointment, or prescription, prescription refill.
C. Verify the place and time of the follow-up activity.
D. Verify the identity of the patient.
Which statement about a business capability is true?
A. It includes and identifies technology products.
B. It supports one or more outcomes.
C. It should be specific, measurable, achievable, realistic, and time bound.
D. It must support multiple outcomes.
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