7497X Exam Questions & Answers

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7497X Exam Questions & Answers

Vendor: Avaya

Certifications: ACSS - 7497

Exam Code: 7497X

Exam Name: Avaya Oceana? Solution Support Exam

Updated: Nov 21, 2022

Q&As: 67

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Same Questions from the Latest Real Exam

7497X Online Practice Questions and Answers

Questions 1

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.

2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR ?AuthorizationService-3.4.0.0.340003 - Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException: 135.35.67.19:636

[Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)

What is causing these error messages?

A. An LDAP connection issue was caused due to an incorrect LDAP parameter.

B. The session timed out due to a browser issue.

C. The Multimedia Cache database is unable to connect.

D. SMGR is not authorizing Agent to login.

Show Answer
Questions 2

When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?

A. /var/log/Avaya/services/event.log

B. /var/log/Avaya/ca/event.log

C. /var/log/Avaya/dcm/event.log

D. /var/log/Avaya/eventing/activemq.log

Show Answer
Questions 3

To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

A. Web Browser

B. CS TOOL

C. POSTMAN

D. SERVICE MAP

Show Answer More Questions

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