7497X Exam Questions & Answers

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7497X Exam Questions & Answers

Vendor: Avaya

Certifications: ACSS - 7497

Exam Code: 7497X

Exam Name: Avaya Oceana? Solution Support Exam

Updated: Nov 21, 2022

Q&As: 67

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7497X Online Practice Questions and Answers

Questions 1

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.

2018-04-19 06:04:45,386 [WebContainer : 4] AuthorizationService ERROR ?AuthorizationService- - Caught exception while authenticating with data source: HR-LAB javax.naming.CommunicationException:

[Root exception is java.net.ConnectException: Connection timed out]at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImpl.handleAuthenticationSystemException(LdapDAOClientImpl.java:116)

What is causing these error messages?

A. An LDAP connection issue was caused due to an incorrect LDAP parameter.

B. The session timed out due to a browser issue.

C. The Multimedia Cache database is unable to connect.

D. SMGR is not authorizing Agent to login.

Show Answer
Questions 2

When troubleshooting issues related to alarms and events raised by Context Store, which log location needs to be checked?

A. /var/log/Avaya/services/event.log

B. /var/log/Avaya/ca/event.log

C. /var/log/Avaya/dcm/event.log

D. /var/log/Avaya/eventing/activemq.log

Show Answer
Questions 3

To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

A. Web Browser




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