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642-242 Exam Questions & Answers

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642-242 Exam Questions & Answers

Vendor: Cisco

Certifications: Others Cisco Certifications

Exam Code: 642-242

Exam Name: Unified Contact Center Enterprise Implementation(UCCEI)

Updated: Sep 21, 2023

Q&As: 84

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Free 642-242 Exam Questions in PDF Format

642-242 Online Practice Questions and Answers

Questions 1

In the Cisco Unified Contact Center Enterprise deployment, what is the correct order to configure a Cisco Unified Communications Manager Peripheral Gateway for use?

A. Build the agents, create the peripheral in PG Explorer, build the skill groups, associate the agents to the skill groups.

B. Create the peripheral in PG Explorer, enable sub-skills 1, 2, and 3, build the skill groups, build the agents, associate the agents to the skill groups.

C. Build the skill groups, build the agents, associate the agents to the skill groups, create the peripheral in PG Explorer, associate the skill groups to the peripheral.

D. Create the peripheral in PG Explorer, build the agents, build the skill groups, associate the agents to the skill groups.

Show Answer
Questions 2

When configuring the Cisco Unified Communications Manager PIM on the ICM Peripheral Gateway, the Service field contains a Host name.

What must also be configured?

A. The User ID must not be blank.

B. The Service / Host name must be in the local machine Host file.

C. The Peripheral name must be the same as the Service / Host name.

D. The Password must be the same as the Service / Host name.

Show Answer
Questions 3

Which of the following is not recommended to reside on theC.drive partition of any Cisco Unified ICM Server?

A. Microsoft SQL Server log files

B. Core Unified ICM software

C. Microsoft SQL Server

D. Unified ICM Historical Data Server Database

Show Answer More Questions

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