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500-450 Exam Questions & Answers

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500-450 Exam Questions & Answers

Vendor: Cisco

Certifications: Cisco Unified Contact Center Enterprise Specialist

Exam Code: 500-450

Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)

Updated: Jun 29, 2022

Q&As: 95

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Free 500-450 Exam Questions in PDF Format

500-450 Online Practice Questions and Answers

Questions 1

You have deployed a VXML application named MyVXMLApp.

Which variable name must be passed using one of the user.microapp.ToExtVXML ECC variables?

A. appname=MyVXMLApp

B. app=MyVXMLapp

C. vxmlapp=MyVXMLApp

D. application=MyVXMLApp

Show Answer
Questions 2

The current operating status for multiple devices is displayed in the Cisco Unified Customer Voice Portal OAMP Control Center tab within the Operations Console web page.

Which three devices show an operating status? (Choose three.)

A. Cisco Unified Communications Manager

B. Cisco Unified CVP reporting server

C. SIP proxy server

D. Cisco Unified CVP call server

E. Cisco Unified Contact Center Enterprise server

F. VXML gateway

G. Cisco Unified CVP VXML server

Show Answer
Questions 3

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging into the desktop. The error message highlighted has been found in the CTI Jgw1 log file. Which option describes the likely cause of this error?

A. MAC address of the phone not associated with PG user.

B. PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.

C. Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.

D. Phone Join Across Lines feature is enabled.

E. Phone IPv6 feature is enabled.

Show Answer More Questions

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