1Z0-1064-20 Exam Questions & Answers

  Printable PDF

Download Demo

1Z0-1064-20 Exam Questions & Answers

Vendor: Oracle

Certifications: Customer Experience (CX)

Exam Code: 1Z0-1064-20

Exam Name: Oracle B2B Service 2020 Implementation Essentials

Updated: Mar 08, 2022

Q&As: 60

Coming soon. Provide your email. When the exam is released , we will inform you at the first time.

The 1Z0-1064-20 Questions & Answers covers all the knowledge points of the real exam. We update our product frequently so our customer can always have the latest version of the brain dumps. We provide our customers with the excellent 7x24 hours customer service. We have the most professional expert team to back up our grate quality products. If you still cannot make your decision on purchasing our product, please try our free demo.


Download Free Oracle 1Z0-1064-20 Demo

Experience Pass4itsure.com exam material in PDF version.
Simply submit your e-mail address below to get started with our PDF real exam demo of your Oracle 1Z0-1064-20 exam.

Instant download
Latest update demo according to real exam

*Email Address

* Our demo shows only a few questions from your selected exam for evaluating purposes

Oracle 1Z0-1064-20 Last Month Results

637
Successful Stories of Oracle 1Z0-1064-20 Exam
97.8%
High Score Rate in Actual Oracle Exams
95.7%
Same Questions from the Latest Real Exam

1Z0-1064-20 Online Practice Questions and Answers

Questions 1

What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?

A. Chat with an Agent about a ServiceRequest.

B. View and edit attachments to a Service Request.

C. Create a Service Request.

D. Delete a Service Request.

E. Add a message to a Service Request.

Show Answer
Questions 2

Which two are required to publish a completed Digital Customer Service (DCS) application?

A. a single "publish" action to complete the task

B. nothing (DCS applications are always available to all users.)

C. moving the application to Staging and subsequently to Production status

D. system administrator approval

Show Answer
Questions 3

Your customer has informed you about a possible errorin the screen pop-up when receiving a call. The problem is that the edit contact screen pop is shown whenever a call is received but most of the time the calls are regarding open Service Requests. As a result, agents have to navigate to that page, losingtime and being ineffective.

What is causing the problem?

A. Rules do not follow an order. When a call is received, the "edit contact" screen pop appears because it is the default rule that has been selected, regardless of the service request number or other tokens received.

B. Rules follow a priority order. When the system finds a contact token it automatically opens the "edit contact" page, because that rule has been configured before the Service request rule, regardless if a service Request token is alsoavailable.

C. A configuration in the pages tab of the screen pop is missing, the URL to the page to be displayed has not been provisioned. The URL is empty so the system shows the contact edit page.

D. Screen pops are not configurable. When a call arrives, the system automatically opens the page of the object in question, these cases being the contact page.

Show Answer More Questions

Why Choose Pass4itsure.com

  • Do you maintain 100% Guarantee on Pass4itsure.com products?

    Yes. Our PDF of 1Z0-1064-20 exam is designed to ensure everything which you need to pass your exam successfully. At Pass4itsure.com, we have a completely customer oriented policy. We invite the rich experience and expert knowledge of professionals from the IT certification industry to guarantee the PDF details precisely and logically. Our customers' time is a precious concern for us. This requires us to provide you the products that can be utilized most efficiently.

  • Do you offer free after-sale services?

    Yes. We provide 7/24 customer help and information on a wide range of issues. Our service is professional and confidential and your issues will be replied within 12 hous. Feel free to send us any questions and we always try our best to keeping our Customers Satisfied.

  • Do you provide free updates?

    Yes, once there are some changes on 1Z0-1064-20 exam, we will update the study materials timely to make sure that our customer can download the latest edition. The updates are provided free for 120 days.

  • What if I don't pass the exam? How do I claim Refund?

    Any Pass4itsure.com user who fails the corresponding exam has 30 days from the date of purchase of Exam on Pass4itsure.com for a full refund. We can accept and arrange a full refund requests only if your score report or any relevant filed be confirmed.

What Our Customers Are Saying:

ziko

  • Pakistan

Valid dumps. Thanks very much.


Winner

  • Japan

I think it is useful and convenient, you can use your spare time do the questions in this dumps if you are busy with your work. And this dumps is enough for your exam. Just try on and you will achieve high score in the exam. Just like me, Good luck to you.


yeah

  • Egypt

Valid today. Pass with this dumps. very good thanks a lot.


Lloyd

  • United States

This dumps is useful and helpful, I also introduced it to my good friend. Now, we passed the exam together. Thanks for this dumps.


Alexa

  • Indonesia

Great dumps! I achieved high score with the help of this dumps, I will continue use this dumps and introduce it to others.


Mercer

  • United States

passed 9xx , I had met many same questions with this dumps. Thanks very much.


Cairo

  • United States

Wonderful study material. I used this material only half a month, and eventually I passed the exam with high score. The answers are accurate and detailed. You can trust on it.


Dale

  • United States

Thanks for your help I pass my exam yesterday. Although I did not get a very high score but never mind. Thanks.


Lychee

  • United States

Pass 1000/1000, this dumps is still valid. thanks all.


Zouleha

  • United States

Update quickly and be rich in content,this dumps is really valid. Thanks.