Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
A. Only include KPIs if they will be used in multiple services.
B. Analyze the business to determine the most critical services.
C. Focus on low-level services.
D. Define a large number of key services early.
Which of the following is a best practice when configuring maintenance windows?
A. Disable any glass tables that reference a KPI that is part of an open maintenance window.
B. Develop a strategy for configuring a service's notable event generation when the service's maintenance window is open.
C. Give the maintenance window a buffer, for example, 15 minutes before and after actual maintenance work.
D. Change the color of services and entities that are part of an open maintenance window in the service analyzer.
Which of the following is the best use case for configuring a Multi-KPI Alert?
A. Comparing content between two notable events.
B. Using machine learning to evaluate when data falls outside of an expected pattern.
C. Comparing anomaly detection between two KPIs.
D. Raising an alert when one or more KPIs indicate an outage is occurring.
Which of the following accurately describes base searches used for KPIs in a service?
A. Base searches can be used for multiple services.
B. A base search can only be used by its service and all dependent services.
C. All the metrics in a base search are used by one service.
D. All the KPIs in a service use the same base search.
What effects does the KPI importance weight of 11 have on the overall health score of a service?
A. At least 10% of the KPIs will go critical.
B. Importance weight is unused for health scoring.
C. The service will go critical.
D. It is a minimum health indicator KPI.
What is the default importance value for dependent services’ health scores?
A. 11
B. 1
C. Unassigned
D. 10
Which of the following is a recommended best practice for service and glass table design?
A. Plan and implement services first, then build detailed glass tables.
B. Always use the standard icons for glass table widgets to improve portability.
C. Start with base searches, then services, and then glass tables.
D. Design glass tables first to discover which KPIs are important.
Which capabilities are enabled through “teams”?
A. Teams allow searches against the itsi_summaryindex.
B. Teams restrict notable event alert actions.
C. Teams restrict searches against the itsi_notable_auditindex.
D. Teams allow restrictions to service content in UI views.
Which index contains ITSI Episodes?
A. itsi_tracked_alerts
B. itsi_grouped_alerts
C. itsi_notable_archive
D. itsi_summary
When must a service define entity rules?
A. If the intention is for the KPIs in the service to filter to only entities assigned to the service.
B. To enable entity cohesion anomaly detection.
C. If some or all of the KPIs in the service will be split by entity.
D. If the intention is for the KPIs in the service to have different aggregate vs. entity KPI values.