SPHR Online Practice Questions and Answers

As a Senior HR Professional, you may have to work with the board of directors on some organizational issues and goals. How does the board of directors come into existence?

A. The founder of the organization chooses the members of the board.

B. The members of the board are hired just like all employees.

C. The shareholders of the company elect the board of directors.

D. Regulations, laws, and policies determine who is eligible to serve on the board of directors.

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

A. Good faith bargaining

B. Interest-based bargaining

C. Distributive bargaining

D. Integrative bargaining

Which one of the following best describes Progressive discipline?

A. Discussion of substandard performance, verbal warning, written warning, and final written warning.

B. Discussion of substandard performance, written warning, final written warning, termination.

C. Series of documents of employee's substandard performance prior to each step of discipline or termination.

D. Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

The concept of a learning organization is fundamental to organizational development. One of the key leaders in this thought is Peter Senge and his five principles as defined in the The Fifth Discipline. One of his disciplines defined is personal mastery. Which of the following statements best defines personal mastery?

A. A forward-looking perspective that inspires and secures a commitment to working toward a common vision

B. Deeply-rooted, firmly-held beliefs and assumptions that impact how we perceive the world around us

C. Subject matter expertise that an individual possesses and demonstrates

D. The ability to identify patterns and to recognize how those patterns can be impacted or changed

What is the most effective method of performance evaluation?

A. A field-review process

B. A continuous-feedback process

C. A forced-ranking process

D. A behaviorally anchored rating-scale process

As an SPHR you should be able to recognize the phases of an organization as it moves through its organizational life cycle. This helps you recognize the challenges of each phase so you may act accordingly based on where the organization may be in the life cycle. Which of the following is not one of the four phases of an organization's life cycle?

A. Decline

B. Abandonment

C. Startup

D. Growth

For which of the following is "the highest standards of care and professionals in a legal context" a key component?

A. Breach of contract

B. Code of conduct

C. Fiduciary responsibility

D. Conflict of interest

__________ occurs when the employer forces an employee to resign by creating a work environment that is so unpleasant.

A. Reengineering

B. Public policy exception

C. Salting

D. Constructive discharge

Employee pension rights are protected by which of the following acts or regulations?

A. The Sherman Antitrust Act

B. The Equal Employment Opportunity Act

C. Uniformed Services Employment and Reemployment Rights Act

D. Executive Order 11246

A union philosophy statement may have all of the following except which?

A. A statement of the company's desire to remain union free

B. A promise of extended benefits if the company remains union free

C. A description of what a union cannot do for the employees

D. Factual statements about the disadvantages of unions in the labor/management relationship