SALESFORCE-ASSOCIATE Online Practice Questions and Answers

An organization wants to implement Salesforce into its business model. The requirements include:

Operations management Program management Grantmaking Fundraising Marketing Engagement

Which cloud is preconfigured to handle all of these requirements7

A. Analytics

B. Experience

C. Nonprofit

Get Cloudy Consulting wants to group its contacts by Region. On most records, this text field is blank or misspelled. Which action is recommended to ensure there is correct data for this field?

A. Convert the Region field to a picklist field.

B. Create a validation rule to enforce correct spelling.

C. Email users a list of region names with correct spelling.

Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact. Which contact record component must be present so users can see this?

A. Activity Capture

B. Salesforce Inbox

C. Activities Timeline

A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills. Which type of org should they create from within Trailhead?

A. Developer Edition

B. Sandbox

C. Playground

A Salesforce associate is viewing information within a report and needs to export the data. Into which types of files can the report be exported?

A. Word (,doc or .docx) or comma-separated values(.csv)

B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)

C. PDF (,pdf) or Excel (,xlsx or ,xls)

A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find. What should the associate use to search for the record'

A. List view for each object

B. Object Manager

C. Wildcards and operators

Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses. What is one feature of multi-tenant architecture?

A. Resources are shared but tenants cannot claim each others resources.

B. Resources are shared and tenants can claim each other's resources.

C. Resources are limited to each tenant.

Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads. What should the Salesforce associate do to grant them the access they need?

A. Create a permission set that grants Edit access to leads and assign it to the marketing managers.

B. Create a permission set that grants Edit access to leads and assign it to the marketing team.

C. Create a new profile that grants Edit access to leads and assign it to the marketing managers.

To which Team should a Salesforce associate be added to gain access to an Account and its related opportunities?

A. Opportunity Team

B. Lead Team

C. Account Team

A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:

Sales Manager must have the same access to Opportunities.

Marketing managers must have the same access to Campaigns.

What is the recommend approach to configuring their access?

A. Sharing Sets and Manual Sharing

B. Validation and Assignment Rules

C. Profiles and Permission Sets