PROFESSIONAL-COLLABORATION-ENGINEER Online Practice Questions and Answers

Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.

What action should you take?

A. Company Profile > Profile > New User Features > Enable "Scheduled Release"

B. Apps > G Suite > Gmail > Uncheck "Enable Gmail Labs for my users"

C. Company Profile > Profile > New User Features > Enable "Rapid Release"

D. Device Management > Chrome > Device Settings > Stop auto-updates

Your company frequently hires from five to ten interns for short contract engagements and makes use of the same generically named G Suite accounts (e.g., [email protected], [email protected], user3@your- company.com). The manager of this program wants all email to these accounts routed to the manager's mailbox account also.

What should you do?

A. Setup address forwarding in each account's GMail setting menu.

B. Set up recipient address mapping in GMail Advanced Settings.

C. Configure an Inbound Gateway route.

D. Give the manager delegated access to the mailboxes.

You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness.

What two actions should you take? (Choose two.)

A. Move the user to their own Organization Unit, and set a custom retention policy

B. Create a matter using Google Vault, and share the matter with the litigation team members.

C. Create a hold on the user's mailbox in Google Vault

D. Reset the user's password, and share the new password with the litigation team.

E. Copy the user's data to a secondary account.

Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit.

What should you do?

A. From the Admin Console Billing Menu, turn off auto-assign, and then click into Assigned Users and export the data to Sheets.

B. From the Admin Console Users Menu, download a list of all Users to Google Sheets, and join that with a list of ORGIDs pulled from the Reports API.

C. From the G Suite Reports Menu, run and download the Accounts Aggregate report, and export the data to Google Sheets.

D. From the Admin Console Users Menu, download a list of all user info columns and currently selected columns.

Security and Compliance has identified secure third-party applications that should have access to G Suite data. You need to restrict third-party access to only approved applications

What two actions should you take? (Choose two.)

A. Whitelist Trusted Apps

B. Disable the Drive SDK

C. Restrict API scopes

D. Disable add-ons for Gmail

E. Whitelist G Suite Marketplace apps

The CFO just informed you that one of their team members wire-transferred money to the wrong account because they received an email that appeared to be from the CFO. The CFO has provided a list of all users that may be responsible for sending wire transfers. The CFO also provided a list of banks the company sends wire transfers to. There are no external users that should be requesting wire transfers. The CFO is working with the bank to resolve the issue and needs your help to ensure that this does not happen again.

What two actions should you take? (Choose two.)

A. Configure objectionable content to reject messages with the words "wire transfer."

B. Verify that DMARC, DKIM, and SPF records are configured correctly for your domain.

C. Create a rule requiring secure transport for all messages regarding wire transfers.

D. Add the sender of the wire transfer email to the blocked senders list.

E. Enable all admin settings in Gmail's safety > spoofing and authentication.

Your organization syncs directory data from Active Directory to G Suite via Google Cloud Directory Sync. Users and Groups are updated from Active Directory on an hourly basis. A user's last name and primary email address have to be changed. You need to update the user's data.

What two actions should you take? (Choose two.)

A. Add the user's old email address to their account in the G Suite Admin panel.

B. Change the user's primary email address in the G Suite Admin panel.

C. Change the user's last name in the G Suite Admin panel.

D. Change the user's primary email in Active Directory.

E. Change the user's last name in Active Directory.

After a recent transition to G Suite, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff.

What should you do?

A. Create a custom Apps Script to reset passwords.

B. Use a third-party tool for password recovery.

C. Enable non-admin password recovery.

D. Create a Google form to submit reset requests.

User A is a Basic License holder. User B is a Business License holder. These two users, along with many additional users, are in the same organizational unit at the same company. When User A attempts to access Drive, they receive the following error: "We are sorry, but you do not have access to Google Docs Editors. Please contact your Organization Administrator for access." User B is not presented with the same error and accesses the service without issues.

How do you provide access to Drive for User A?

A. Select User A in the Directory, and under the Apps section, check whether Drive and Docs is disabled. If so, enable it in the User record.

B. In Apps > G Suite > Drive and Docs, select the organizational unit the users are in and enable Drive for the organizational unit.

C. In Apps > G Suite, determine the Group that has Drive and Docs enabled as a service. Add User A to this group.

D. Select User A in the Directory, and under the Licenses section, change their license from Basic to Business to add the Drive and Docs service.

Your company policy requires that managers be provided access to Drive data once an employee leaves the company.

How should you grant this access?

A. Make the manager a delegate to the former employee's account.

B. Copy the data from the former employee's My Drive to the manager's My Drive.

C. Transfer ownership of all Drive data using the file transfer ownership tool in the G Suite Admin console.

D. Login as the user and add the manager to the file permissions using the "Is owner' privilege for all Drive files.