PGMP Online Practice Questions and Answers

You are the program manager for the SRQ Program. You have rejected several change requests for the program scope. What must you do with the rejected change requests?

A. Communicate why the change request was rejected and record the results in the lessons learned documentation for your program.

B. Inform the stakeholders that their change requests have been rejected.

C. Communicate the change request status to the stakeholders and record the results of the change request in the change register.

D. Inform the stakeholders why their change requests have been rejected.

A new program is being initiated for the HNQ Organization. The program manager is working with the business analyst and management to define several attributes of the program. All of the following are identified during program initiation except for which one?

A. Program risk

B. Program benefits

C. Program scope

D. Link to organizational strategy

You are the program manager for your organization. Your current program, which has just started, has eight projects and many of the projects share resources such as equipment and people. Management has asked that you identify when the project resources will be utilized on each project within your program. They are worried some resources may be idle or overscheduled. What approach can you use to consider the availability of resources when the project managers begin sequencing their project activities?

A. The project managers will use the critical path method for scheduling activities.

B. The project managers will use PERT to schedule all activities.

C. The project managers will use the critical chain method for scheduling activities.

D. The project managers will create Gantt charts to schedule all activities.

You are the program manager for your organization. Management has asked you to create a method to track the program stakeholders' concerns, threats, and demands for communication. They would like you to map out each stakeholder or stakeholder group and identify trends within the chart to help your program communicate better. What type of a chart should you create for management?

A. RACI chart

B. Stakeholder analysis chart

C. Roles and responsibilities chart

D. Communication matrix

What cost estimating approach uses the work breakdown structure to create a cost estimate?

A. Analogous

B. Definitive

C. Top down

D. Parametric

Mary Anne is the program manager for her organization. In her program there are six projects. One of the projects in her program has been performing well. It is on schedule and has no cost or schedule variances. Mary Anne has decided, however, that her program needs to be terminated. Which one of the following is a likely reason why the project should be terminated?

A. The program scope has changed.

B. The scope is not being met as planned due to scope creep.

C. The project resources are not completing their project tasks as assigned.

D. The project scope has changed from the original intent of the project

Holly is the program manager for her program. She is creating with her team a plan that will address how the program team will achieve program goals based on who the program will need to interact with in the program. This plan should define all of the people, groups, and other entities the program needs to interact with in order to move the program forward. On what plan is Holly working?

A. Stakeholder management plan

B. Communications management plan

C. Human resource management plan

D. Interface management plan

June is the program manager for her organization. Management has asked June to create a visual mapping of the program scope so that all of the key stakeholders can see all of the elements of the program scope. June needs to create what kind of document to show all of the program deliverables based on the program scope?

A. Program network diagram

B. Program benefits mapping chart

C. Program budget

D. Program work breakdown structure

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year. Where is this expectation documented?

A. Program quality standards

B. Customer management plan

C. Benefits management plan

D. Benefits sustainment plan

Stakeholders make ad-hoc requests on a routine basis. This causes duplication of reporting and communication gaps that affect the program's performance. To resolve this situation, which of the following must go through critical review and change?

A. Program Benefits Management domain

B. Stakeholder communications requirements

C. Program communications report

D. Program communications management plan