PEGAPCDC80V1 Online Practice Questions and Answers

DRAG DROP

A financial institution wants to offer a new exclusive credit card to customers who have spent over USD 1000 in the last six months and have not received an offer for another card. Put the components in the correct order to accomplish this task.

Select and Place:

U+ Bank offers two credit cards to its customers: the Cold Card and the Silver Card. The bank wants the annual fee property of the credit cards to be dynamic based on the customer lifetime value property.

That is, customers with customer lifetime value greater than 65 receive a discount of 20% on the annual fee.

As a Strategy Designer, which component do you use to implement this requirement?

A. Set Property

B. Filter

C. Group By

D. Switch

In a decision strategy, to remove propositions based on the current month, you use a _________.

A. Calendar component

B. Filter component

C. date strategy property

D. calendar strategy property

U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit changes requested by customers. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank:

The bank wants to change the threshold value for the USD 2000 credit limit from "<175" to "<200". As a Strategy Designer, how do you implement this change?

A. Change in the strategy the condition from ".pxSegment <=175" to ".pxSegment <=200"

B. Map the score value in the decision strategy to "<=200".

C. Change the cutoff value in the results tab of the scorecard decision component

D. Change the cutoff value in the results tab of the scorecard model

To access a property from an unconnected component, you use the ____________.

A. dot-property value directly

B. component-dot-property construct

C. property value

D. customer dot-property construct

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

A. Optimizing supply chain management

B. Determining if a borrower gets a loan

C. Predicting the time of a machine failure

D. Determining how to optimize inventories

A mobile company wants to introduce new data plans to target students. As a strategy designer, you create new data plan offers. Which offer attribute do you need to set to make the offer available in the contact center?

A. Evidence

B. KeyCode

C. Channel

D. Active

A customer's propensity to accept a proposition increases when ____________.

A. the proposition was rejected by similar customers

B. similar propositions were rejected by the customer

C. similar propositions were accepted by the customer

D. the proposition was accepted by similar customers

To create channel-specific Adaptive Model instances, you _____________.

A. set channel information in the strategy

B. set the channel option in the Adaptive Model component

C. do nothing; Adaptive Model instances are always channel specific

D. create channel specific Adaptive Model definition

You are the Decisioning Consultant on an AI-powered one-to-one Customer Engagement implementation project. You are asked to design the Next-Best-Action prioritization expression that balances the customer needs with the business

objectives.

What factor do you consider in the prioritization expression?

A. offer relevancy

B. customer contact policy

C. predicted customer behavior

D. offer eligibility