PEGACSA74V1 Online Practice Questions and Answers

In the Answer Area, identify the data access option for each type of reference data;

Hot Area:

A requirement states: A customer can update an address at any point during case processing by performing the following steps.

1.

The customer submits the new address.

2.

The application verifies that the address matches postal service requirements.

3.

The customer then approves the corrected address. How do you configure this requirement?

A. Add a case-wide optional action to the workflow for the address submission.

B. Add a case-wide optional process to the case workflow to perform the address change.

C. Add an alternate stage to the case life cycle to change the address.

D. Add a button to each assignment to present the customer with a form to submit a new address.

In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee. To meet this requirement, you design a case with a_______________.

A. step that routes to the manager

B. change stage step to allow the employee to route to the manager

C. stage to route requests to the manager D. process that routes to the manager

A requirement states: The tax identification number must contain 10 digits. How do you configure the field to support this requirement?

A. Configure a validate rule to test the tax identification number pattern.

B. Use a decimal property type and make the field required.

C. Use an edit validate rule that validates the tax identification number pattern.

D. Set the minimum and maximum values to "10" in a text field.

The business process for an automobile insurance claim consists of the following phases:

. Submission: The customer contacts a customer service representative (CSR) to file the claim. . Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

. Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

. Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

A. Submission

B. Verification

C. Repair

D. Review

In an application selling office supplies, the Payment form displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the OrderSummary form also needs to display the order items. How do you implement the UI so that the order items display is shared between Payment and OrderSummary forms?

A. Reuse the Payment section in the OrderSummary form and circumstance the section rule to hide payment information.

B. Build the OrderSummary section with a layout inside to group the order items, similar to the Payment section.

C. Embed the Payment section in the OrderSummary section.

D. Convert the Payment section layout that contains order items to a section, and embed this section in the OrderSummary section.

You are configuring an application to process travel reservations. The reservation case creates child cases for each booking component: flight, hotel stay, and vehicle rental. How do you update the total cost of the reservation as users update each child case?

A. Define a case calculation to update the reservation total with the total of each child case.

B. Configure the Create Case shape to propagate the total cost from each child case to the reservation.

C. Create a declare expression to update the reservation total when the cost of each component changes.

D. Add the Update Case shape to the Reservation case type to capture changes to each component cost.

Which requirement can be implemented through circumstancing?

A. An application establishes a goal of four hours to adjust claims for platinum customers. For other customers, the application establishes a goal of one business day.

B. An application sets the default shipping option for orders that exceed USD100 to two-day delivery. Otherwise, the default option is five-day delivery.

C. An application audits insurance claims that an insurance adjuster values at USD10000 or greater. Otherwise, the claim is approved.

D. An application routes upgrade requests for US customers to one work queue, and requests for European customers to a different work queue.

Which two dependencies do you directly enforce with a Wait step? (Choose Two)

A. Pausing a case until a new child case is created

B. Pausing a case until a predetermined time expires

C. Pausing a case until another case (or all cases) reach a specified status

D. Pausing a case until a user submits a specified value

Users can access an apartment hunting application from different devices with different screen sizes. A screen displays the photos of available properties. By default, the photos are displayed in three columns. When the screen width is less

than 800 pixels, the photos should be displayed in two columns.

How do you implement the screen for this requirement?

A. Use a dynamic layout with a responsive breakpoint at 800 pixels to change from inline-grid triple to inline-grid double format.

B. Use a column layout with a responsive breakpoint at 800 pixels to hide the left column.

C. Circumstance the layout to display different number of columns at different screen sizes.

D. Circumstance the section rule to display different number of columns at different screen sizes.