PEGACPSA88V1 Online Practice Questions and Answers

All managers need to view the Employee vacation requests report in their Manager portal dashboards. Only managers have access to this report. Which configuration do you perform to fulfill these requirements? Available Choices (select all choices that are correct)

A. Create a new landing page on the Manager portal with the new report saved in a public category

B. Add a report widget to the Manager portal dashboard and then click Publish

C. Add the out-of-the-box Reports landing page to the Manager portal

D. Add a report widget to the Manager portal dashboard and then click Publish to default

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

A. Add a persist case shape after the first step.

B. Configure the starting flow to instantiate the case type as a temporary case.

C. Apply a when condition to the first step to persist only cases requiring updates.

D. Configure the first step to instantiate the case type as a temporary case.

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.

Which two configurations must be used together to determine the recommended meal plan? (Choose two).

Available Choices (select all choices that are correct)

A. Configure an assignment to gather customer information

B. Configure a decision table

C. Configure a decision tree

D. Configure a decision shape to add a conditional path

Which one of the following statements about channel interfaces is true? Available Choices (select all choices that are correct)

A. A persona requires a unique channel interface

B. Creating a channel interface creates a default work queue.

C. User interfaces are also known as channel interfaces.

D. All users see the same channel interface.

An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.

If customers do not ask for catering. they receive a rental rate quote for the dining room If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)

A. Create parallel processes for providing menu preferences and for providing the customer with the rental rate quote

B. Create a checkbox for customers to indicate whether they want catering for the event Add a decision shape that evaluates whether the customer checks the box

C. Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.

D. Create a process for customers to indicate menu preferences Add the process as a case-wide optional action

An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:

1.

Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.

2.

Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.

3.

Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.

4.

Enter Payment Information: The customer selects a payment option and confirms the grand total of the order. For each calculation, identify the appropriate chaining option to maximize the performance.

Hot Area:

Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Select and Place:

Select each security implementation on the left and drag it to the corresponding security policies.

Select and Place:

Drag the term that is used in App Studio from the left to the rule that you use in Dev Studio on the right.

Select and Place:

Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

Select and Place: