PEGACPDC74V1 Online Practice Questions and Answers

Which of the following is a dimension in Visual Business Director?

A. Revenue

B. Channel

C. Volume

D. Intent

Next-Best-Action maximizes the customer lifetime value by _____________.

A. using consistency rules in the Next-Best-Action decision strategy

B. building Next-Best-Action on top of each other across every interaction

C. monitoring the customer interactions in all channels

D. using arbitration metrics in the Next-Best-Action decision strategy

Pega Adaptive Models ____________.

A. involve a significant human effort to develop

B. require historical data

C. learn about customer behavior in real time

D. can only be used in inbound channels

To define the relationship between Customer and Product Usage, you must create the Product Usage property in the ____________.

A. Product class

B. Strategy Result class

C. Customer class

D. Product Usage class

Which component belongs to the "Business Rules" decision component category?

A. Contact policy

B. Financial calculation

C. Decision Table

D. Decision data

Adaptive model predictors are selected from the ____________.

A. communication channel

B. similar propositions

C. customer profile

D. proposition profile

For an Adaptive Model to react quickly to changes in customer behavior, the _____________.

A. performance threshold should be set to a low number

B. model must always evaluate all customer responses

C. strategy must include the calculation for smooth propensity

D. value of the memory setting should be set to a low number

In a decision strategy, to remove propositions based on the current month, you use a ____________.

A. Calendar component

B. Filter component

C. date strategy property

D. calendar strategy property

In Pega Decision Management, a banner on a website can represent ____________.

A. dimension

B. strategy

C. channel

D. proposition

Visual Business Director allows you to perform:

A. What-if analysis

B. Naive Bayesian analysis

C. Predictive analysis

D. Monte Carlo simulation