P1000-004 Online Practice Questions and Answers

What is the primary target persona for IBM Commerce Software?

A. Sales managers for small- to medium-sized businesses, especially when they are lacking in IT tools and support, and are looking for efficient and cost-effective solutions.

B. LOB leaders of medium-sized businesses to large enterprises, especially from marketing, merchandising, sales and customer service.

C. LOB leaders of any-sized businesses, especially from marketing, eCommerce, transportation and logistics and IT.

D. LOB leaders of any-sized businesses, especially when they already use IBM's Watson Supply Chain solutions.

Which business value statement regarding IBM Watson Commerce Insights capabilities is correct?

A. Delivers a personalized view of data and insights in context of the customer experience, finds hidden opportunities, and takes direct merchandising action based on insights gleaned without switching context or tools.

B. Delivers quick integration with all other Watson Customer Engagements applications, such as Dynamic Pricing and Watson Campaign Automation, under a fully customizable Commerce experience.

C. Integrates all of the available product data and product images into one database that is then easily searchable using Watson Content Hub.

D. Provides a single, personalized view of data and insights, gleamed from automated reporting of internal POS data, performs cognitive pricing actions, and optimizes promotions based on customizable revenue targets.

When meeting with the Head of eCommerce for IBM Dynamic Pricing, which prospecting question would be most appropriate to learn how important is their eCommerce channel to their overall brand image?

A. How often do you currently update online prices?

B. Do you have a way to strategically group and price items with low competitive price elasticity?

C. What are your plans for sales or sku growth over the next three years?

D. What steps are you taking to streamline the channel to improve your brand image?

What is the key target market for IBM Dynamic Pricing?

A. Manufacturing companies with many different parts and prices

B. Brick and mortar retailers

C. Healthcare and insurance providers

D. Online retailers

What are two ways in which IBM Commerce Software can be differentiated from SAP Hybris?

A. IBM leverages cognitive capabilities to get real-time customer and business insights to deliver seamless and consistent omni-channel experiences.

B. IBM Commerce Software has the ability to demo well with integration with back office, ERP systems.

C. IBM Commerce Software shows a much greater amount and growth in RandD investments.

D. IBM's Commerce platform can scale very quickly, support peak traffic and volumes, offering multiple delivery options (On-premise, Managed Service and SaaS).

What is a critical discovery question to help qualify an Omni-Channel Commerce solutions deal?

A. How do you consistently keep your promise when fulfilling customer orders, both online and in stores?

B.

How effectively are you able to deliver timely, relevant and personalized content, information and promotions?

C. Do you rely on business analysts/scientists to provide the accurate and timely customer insights you need to make decisions?

D. Are Supply Chain Disruptions impacting your business and effecting your margins?

A client is challenged with staying up-to-date on releases and maintaining consistent up-uptime. The client also runs a mission-critical eCommerce solution and requires speedy disaster recovery turnaround.

Which IBM Commerce Software offering package is MOST appropriate to position to this client?

A. WebSphere Commerce Managed Hosted - Essentials Edition

B. WebSphere Commerce Managed Hosted - Standard Edition

C. WebSphere Commerce On-Premise Professional Edition

D. WebSphere Commerce On-Premise Enterprise Edition

Which is a correct statement for IBM Configure Price Quote (CPQ)?

A. CPQ is used primarily in a B2C atmosphere to assist the users in selecting products.

B. CPQ is used to view all analytics around a B2C experience.

C. CPQ is used solely as a product and pricing catalog, and is not customer facing.

D. CPQ automates the selling process and simplifies the configuration of complex products and services.

Which is a IBM Dynamic Pricing capability?

A. Adjusts and optimizes instore prices based on competitor's inventory levels

B. Works with a retailer's business strategy to shape price recommendations and creates those recommendations in minutes

C. Monitors competitor in-store pricing and promotions via online flyers, and adjusts prices in realtime to stay competitive

D. Provides an automated online sales process for accurate configuration and pricing of complex products and services

What key market force is creating an opportunity for IBM Configure Price Quote (CPQ) to provide value for clients?

A. Companies that sell complex configured products are looking to CPQ to drive over a 100% increase in an average deal size.

B. For companies that sell complex products and services, and has inventory concerns, deploying CPQ technology would meet their needs

C. B2B purchasers feel that buying from a website is more convenient.

D. B2B purchasers feel that buying face-to-face is more convenient and personal.