NONPROFIT-CLOUD-CONSULTANT Online Practice Questions and Answers

A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.

B. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.

C. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.

D. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.

A nonprofit organization wants to automate some of its routine activities.

Which declarative Salesforce solution is designed for process automation?

A. Einstein

B. Pardot

C. Lightning Flow

D. NPSP TDTM

A nonprofit organization is currently using Person Accounts in Salesforce. The organization now wants to use the NPSP Household Account model instead and does not want system administrators to interact with anything related to the Person Account model. What should the consultant advise?

A. Export all Person Account data, then create a help ticket asking Salesforce to uninstall Person Accounts, then install NPSP and reimport the data

B. Install NPSP in its Salesforce org and set the account model to Household Accounts and the record type to Person Accounts

C. Apply for a new Salesforce NPSP org and request a license transfer, then migrate existing data from the current system to the new Salesforce instance

D. Extract the Person Account data, uninstall Person Accounts, install NPSP and reimport the data.

A consultant is upgrading a non-profit client from version 2 of NPSP to version 3. Which action should the consultant take before running the NPSP Installer?

A. Delete all fields labelled Deprecated.

B. Upgrade the Recurring Donations package by itself.

C. Delete the custom Households object.

D. Run NPSP Health Check.

A nonprofit organization has a large volume of donation and payment data that it wants to migrate to its NPSP org. Which two large volume data considerations should the consultant discuss with the nonprofit organization? Choose 2 answers

A. Data storage limits

B. Data skew

C. Code coverage

D. API call limits

A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments. What should the consultant do to correctly match the Payments to the Opportunities?

A. Set the Stage field to "Closed Lost".

B. Delete the automatically created payments.

C. heck the Do Not Automatically Create Payment field.

D. Change the Opportunity record type to an excluded value.

An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.

Which feature should the consultant recommend to protect this data In the future?

A. Organization-wide Defaults

B. Individual Object

C. Shield Platform Encryption

D. Named Credentials

A nonprofit using NPSP has just implemented the Program Management Module. The nonprofit wants to migrate its client and program data. Which two steps should the consultant use to import and deduplicate the data against existing records? Choose 2 answers

A. Upload the program data using the NfSP Data Importer.

B. Upload the client data using the Data Import Wizard.

C. Upload the client information using the NPSP Data Importer.

D. Upload the program data using the Data Import Wizard.

A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.

Which type of data is available for reporting using Salesforce reports?

A. MobileConnect Message details

B. Journey Builder Activity details

C. Interaction Studio Impression details

D. Email Studio Send details

When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears. What are two actions the system admin can take to resolve the error? Choose 2 answers

A. Select the appropriate Record ID in the Salesforce Data Import Wizard.

B. Select "Insert" if the admin is using the Salesforce Data Loader.

C. Select "Upsert" if the admin is using the Salesforce Data Loader.

D. Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.