M8010-238 Online Practice Questions and Answers

IBM Sterling OM provides a single order repository that enables a user to modify, update or track all orders real-time for what type of channel?

A. Field Sales

B. Retail Store

C. Call Center

D. Any combination of channels.

IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A. Manufacturing, High Tech, Communication/Media/Entertainment, LifeScience, and Education.

B. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

C. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

D. Manufacturing, High Tech, Communication/Media/Entertainment/ LifeScience, Consumer.

WebSphere Commerce helps businesses to deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A. All direct channels.

B. All direct channels including mobile touchpoints.

C. Both direct and extended channels like social networks.

D. Web, mobile, call center, and in-store.

What type of capability is NOT provided by Delivery and Services Scheduling?

A. Ability to schedule appointment at the time of creating an order.

B. Ability to determine the best delivery crew or service provider.

C. Ability to setup warranty based annual service maintenance schedules.

D. Ability to connect Inventory availability with crew availability.

In order to price a deal using the IBM Sterling quoting capability, what deal knowledge is required by selling partners?

A. The number of selling partners who will use Field Sales.

B. PVUs required in order to run IBM Sterling Quotes.

C. The number of internal sales people who will use Field Sales.

D. Millions of quote lines per year created by selling partners.

What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?

A. Sell on the web.

B. Sell across multiple channels.

C. Connect web and in-store experience.

D. Monitor all customer interactions.

In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A. Sourcing and procurement of goods and services.

B. Servicing customer needs across multiple channels.

C. Selling and fulfillment across channels.

D. Personalization and marketing across all channels.

What are the key trends driving the Commerce space?

A. Customers expect highly personalized and rich interaction.

B. Businesses are becoming product-centric.

C. Customers want to simplify shopping by using one channel for a given transaction.

D. None of the above.

Dynamic instantiation of configurable models supports which type of configuration challenge?

A. Measurement driven configurations

B. Visualization of configurations

C. Delta Bill of Material calculations

D. Nested Configurations

What functionality supports Move Add Cancel Delete (MACD) process for service configurations?

A. Lock contracted prices.

B. Execute date validations.

C. Comparison of current with new/changed configurations.

D. All of the above