Vendor: ITIL
Certifications: ITIL Certification
Exam Code: ITILFND
Exam Name: ITIL V4 Foundation
Updated: Jan 29, 2023
Q&As: 981
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Which one of the following would NOT be defined as part of every process?
A. Roles
B. Inputs and outputs
C. Functions
D. Metrics
Identity the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?].
A. management
B. value
C. consumption
D. provision
Which practice is the responsibility of everyone in the organization?
A. Change control
B. Problem management
C. Service level management
D. Continual improvement
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