ISQI-CABA Online Practice Questions and Answers

Quality Assurance is defined as those activities which are designed to prevent defects. Which of the following is an example of Quality Assurance?

A. Conduct reviews / inspection

B. Conduct a test to prevent defects reaching customers

C. Perform root cause analysis on systemic process errors

D. Conduct end-user training

Customer dissatisfaction is an example of:

A. Inspection Cost

B. Internal Failure Cost

C. External Failure Cost

D. Prevention Cost

The role of the facilitator is:

A. To help guide a group through a discussion

B. Not be judgmental

C. Create a productive environment

D. All of the above

E. None of the above

The following are Prioritization Techniques, EXCEPT:

A. Group Ranking

B. Forced Choice

C. Problem Solving

D. Multi-Voting

Responsibility for measurement rests with _______________ at all times.

A. Individuals Performing the Work

B. Management

C. Process Engineer

D. Metrics Consultant

The Information Technology Infrastructure Library (ITIL) describes:

A. Software development life cycle processes

B. IT service delivery "best practices"

C. IT training "best practices"

The Net Income (Loss) before taxes minus accounting tax effect on income is: __________

A. Income (Gross)

B. Net Income (Loss) before Taxes

C. Income (Loss) from Operations

D. Net Income (Loss)

Rapid Application Development is a variation of:

A. Waterfall

B. Iterative

C. Prototype

D. Exploratory Model

The Risk-Based Testing technique can be applied at any stage after:

A. Unit Testing is Completed

B. Design Phase is Signed Off

C. System Testing is Completed

D. Coding is Completed

When planning a site visit to evaluate software your organization is considering purchasing, who should be on the site visit team?

A. SME, IT Support Team, Tester, BA

B. SME, Tester, BA

C. PM, Tester, BA

D. SME, IT Support Team