A user, Ann, receives a call asking for her password to troubleshoot a problem. Which of the following describes this type of security threat?
A. Malware
B. Social engineering
C. Spam
D. Physical security
Which of the following operating systems is available for free and can be modified by anyone?
A. Windows
B. Linux
C. Mac OS
D. Chrome OS
A technician has been tasked with changing the settings for a used SOHO router, but does not have the administrator password because the previous owner changed it.
Which of the following actions will resolve this issue?
A. Click "Forgot password."
B. Use a password cracker.
C. Hold the reset button.
D. Use the password: password.
Which of the following is MOST likely required during installation in order to legally install software?
A. Automatic updates
B. Service level agreement
C. License key
D. Antivirus software
Which of the following are examples of keyboard connectors? (Select TWO).
A. USB
B. RJ-11
C. Serial
D. FireWire
E. PS/2
Where can a user find the latest updates, upgrades, or firmware for an electronic device that the vendor supports?
A. Internet search engine
B. Internet forum
C. Technical community groups
D. OEM website
A user, Ann, is concerned about theft of her laptop and does not want a thief to have easy access to all of her banking and email.
Which of the following precautions could be taken to mitigate this issue?
A. Only browse the Internet on WiFi connections that use WPA2
B. Turn off the guest account in the operating system
C. Disable autofill functionality within the web browser
D. Remove any legacy browsers from the computer
A technician has just finished setting up a SOHO wireless router but the client does not want the PC on the wireless network for security reasons. The technician connects an RJ- 45 cable to the computer and the router, but does not receive network connectivity.
Which of the following is the NEXT step to diagnose the problem?
A. Change the IP address on the computer to match the router.
B. Reseat the power cable on the computer and reboot.
C. Check for link light activity on the computer and the router.
D. Change the hostname of the router to match the computer's network.
A user, Ann, is experiencing slow browsing on a website she frequently visits that displays constant pop-up ads.
Which of the following is the MOST likely cause?
A. The browser is incompatible with the website
B. The workstation has been infected with malware
C. The website is not secured by SSL
D. The certificate of the website has expired
After initial OS and application installation on a laptop, an application warns that it will only work 24 more times.
Which of the following should be done NEXT?
A. The application has to be registered to the user.
B. The application must be upgraded to a 64-bit version.
C. The application must be activated.
D. The application needs to be reinstalled.