INTEGRATION-ARCHITECT Online Practice Questions and Answers

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud. The following business processes need to be supported in Salesforce:

1.

Sales Consultants should be able to have access to current inventory.

2.

Enterprise Resource Planning System(ERP) is the system of record for pricing information.

3.

Quotes should be generated in Salesforce with pricing from ERP.

4.

Sales Management uses a Enterprise Business Intelligence (BI) toolto view Sales dashboards.

5.

Master Data Management (MDM) is the system of record for customers and prospects.

6.

Invoices should be accessible in Salesforce.

Which systems in the landscape should the Integration Consultant consider to be integrated with Salesforce to support the business requirements?

A. ERP, Invoices system, Data Warehouse and BI Tool

B. ERP, Inventory, Pricing Engine, Invoices system

C. ERP, MDM, BI tool and Data Warehouse

D. ERP, MDM, Data Warehouse, Invoices system

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.

As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:

1.

Ordersneed to be created in real time from salesforce

2.

Minimal customization*, and code should be written due to a tight timeline and lack of developer resources

3.

Sales reps need to be able to see order history and be able to see most up to date information on current order status.

4.

Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.

5.

The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB).The ESB is flexible enough to provide any methods and connection types needed by salesforce team.

6.

There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items. How should anintegration architect integrate the two systems based on the technical requirements and system constraints?

A. Use Salesforce external object and OData connector.

B. Use Salesforce custom object, custom REST API and ETL.

C. Use Salesforce standard object,REST API and ETL.

D. Use Salesforce big object, SOAP API and Dataloader.

Northern TrailOutfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available. Which solution is recommended in order to meet the requirement?

A. Create a connected app in the affiliate org and select the "Accept CometD API Requests".

B. A Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record.

C. Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.

D. Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming API.

A customer of Salesforce has used Platform Events to integrate their Salesforce instance with anexternal third party Artificial Intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform events for other processes.The trigger on the Platform Events is failing once this was rolled out to Production.

What type of monitoring should the Integration Consultant have considered to monitor this integration?

A. Monitor Platform Events created per hour limits across the Salesforce instance.

B. Set up debug logs for Platform Event triggers to monitor performance .

C. Validate the Platform Event definition matches leads definition.

D. Monitor the volume of leads that are created in Salesforce.

Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be

accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.

The conceptual design files size is 2.5 GB.

Which solution should an integration architect recommend?

A. Create a lightning component with a Request and Reply integration pattern to allow the community users to download the design files.

B. Define an External Data Source and useSalesforce Connect to upload the files to an external object. Link the external object using Indirect lookup.

C. Create a custom object to store the file location URL, when community user clicks on the file URL, redirect the user to the on-prem system file location.

D. Use Salesforce Files to link the files to Salesforce records and display the record and the files in the community.

An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram. Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

A. Integrating Salesforce with Order Management System, Email Management System and Case Management System.

B. Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.

C. Integrating Salesforce with Data Warehouse, Order Management and Email Management System.

D. Integrating Salesforce with Email Management System, Order Management System and Case Management System.

The director of customer service at Northern Trail Outfitters (NTO) wants tocapture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are:

A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case.

Which two solutions will meet these business requirements? Choose 2 answers

A. Case after insert Trigger that executes a callout.

B. Case Workflow Rule that sends an Outbound Message.

C. Case after insert Trigger that publishes a Platform Event.

D. Custom Apex controller that publishes a Platform Event.

Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce. Which three considerations should be evaluated and highlighted when deciding between the solutions? Choose 3 answers

A. Both Platform Events and Outbound Message offer declarative means for asynchronous near-real time needs. They aren't best suited for real- time integrations.

B. In both Platform Events and Outbound Messages, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

C. Message sequence is possible in Outbound Message but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

D. Number of concurrent subscribers to Platform Events is capped at 2,000. An Outbound Message configuration can pass only 100 notifications in a single messages to a SOAP end point.

E. Both Platform Events and Outbound Message are highly scalable. However, unlike Outbound Message, only Platform Events have Event Delivery and Event Publishing limits to be considered.

When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.

Which integration pattern and mechanism should be selected to meet the conditions?

A. Fire and Forget: Process-driven platform events publishes events on Salesforce Event Bus.

B. Remote Call-In: Salesforce REST API with REST Composite Resources.

C. Request-Reply: Enhanced External Services invokes a REST API.

D. Data Virtualization: Salesforce Connect map data external REST data in external objects.

A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, theydetermined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.

Which integration capabilities should be used to integratethe two systems?

A. Outbound Message for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce.

B. Platform Events for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce.

C. Platform Events for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce.

D. Outbound Message for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce.