ICYB Online Practice Questions and Answers

Six Sigma refers to a process whose output has at least 95% of its data points within 6 Standard Deviations from the Mean.

A. True

B. False

Training cost is $3,000 and a project required an initial investment of $12,000. If the project yields monthly savings of $1,800 beginning after 3 months, what is the payback period in months (before money costs and taxes)?

A. 4.17

B. 8.33

C. 11.33

D. 28.28

Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?

A. Defects per Unit

B. Key Performance Indicators

C. Impediments to Flow

D. Hidden Costs

To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.

A. Graphical

B. Data collection

C. Shewhart

D. Brainstorming

As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.

A. Non-value add

B. No violation allowed

C. Non-value actions

D. Next vehicle action

To reduce the people or operator introduced defects into a process it is best if a Belt can design and implement a means of ________________ into the process.

A. Measurement automation

B. Operator alertness

C. Full Automation

D. Constant supervision

Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?

A. Documentation is clear

B. Was timely in delivery

C. Required no redo

D. All of these answers are correct

One of the 5S approaches to eliminating waste is to organize all tools, information and inventory utilized at a workstation in such a manner that the operator knows exactly where things are when needed. This 5S tool is called __________________.

A. Standardizing

B. Scheduling

C. Sustaining

D. Straightening

When we create a Process Map we use a diamond shape to designate a ____________________.

A. Process has come to an end

B. Decision point has been reached

C. Report must be filed

D. Standard Activity is defined

SIPOC stands for Suppliers, ___________, Process, Output and Customers.

A. Inventory

B. Investment

C. Inputs

D. Indicators