ICYB Online Practice Questions and Answers

When we create a Process Map we use a __________ to show the direction of work flow.

A. Solid line arrow

B. Dashed line arrow

C. Series of dots

D. Double lines

As part of a Visual Factory plan _____________ are created and utilized to identify areas in need of cleaning and organization.

A. Flashing lights

B. Soft horns

C. Kanban cards

D. Operator announcement programs

One of the 5S approaches to eliminating waste is to minimize work activities that are out of the ordinary thereby requiring unusual decisions and actions to accomplish the correct things. This 5S tool is called __________________.

A. Standardizing

B. Scheduling

C. Sustaining

D. Sorting

To minimize waste through the application of Lean Principles we do which of the following?

A. Organize tools and raw materials

B. Keep the work area clean and organized

C. Maintain a proper volume of inventory at hand

D. All of these answers are correct

When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between “what is” and __________________.

A. “What isn't”

B. “What will make money”

C. “What will cost less”

D. “What should be”

The Pareto Chart is a tool that displays data that typically follows what ratio?

A. 70:30

B. 80:20

C. 90:10

D. 95:5

A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?

A. Fishbone Diagram

B. SIPOC

C. X-Y Matrix

D. Pareto Chart

In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.

A. Interview the line operators

B. Walk the process

C. Chat with supervisors

D. Check the repair stations

Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.

A. Nuisance

B. Noise

C. Pests

D. Elusive

After a Fishbone Diagram is constructed which one of these tools is commonly used to help identify possible causes?

A. 4 How Analysis

B. Cross Function Analysis

C. 6 Why Analysis

D. Possible Brainstorm