HP2-H08 Online Practice Questions and Answers

What is the difference between SATA and eSATA?

A. SATA has more drive options.

B. eSATA uses an external port.

C. SATA has lower power consumption.

D. eSATA uses a faster bus speed.

After installing new software, a customer reports an operating system failure that results in random blue screens.

What is the first option you should recommend for this customer?

A. Restore the operating system from the operating system CD/DVD.

B. Replace the hard drive.

C. Use Microsoft System Restore to return to a previous known working state.

D. Repair the operating system using the operating system CD/DVD.

Which HP product for post-warranty support is available to HP customers?

A. Help Pack Services

B. Care Pack Services

C. Assistant Services

D. Service Pack Option

HP Disk Sanitizei (Shredder) is part of which HP security suite?

A. SecurityTools

B. ProtectTools

C. DefenclTools

D. SafeGuarclTools

What must you do to optimize the performance of a 64-bit processor?

A. Install 64-bit compatible RAM.

B. Enable bit control in the BIOS.

C. Use a 64-bit operating system.

D. Install faster system memory.

Which HP application enables you to convert landscape display to portrait display?

A. QuickLook

B. Quick Launch

C. Quick View

D. QuickWeb

A customer is logged in to the network but cannot print to the network printer. How do you determine if the issue is related to the PC or the network printer?

A. Replace the network cable from the PC and try to print.

B. Get the IP address from the printer and try to ping the address.

C. Change the drivers for the network printer and resend the print job.

D. Get the IP address of the NIC for the PC and try to ping the address.

Where can you confirm an HP spare part number?

A. HP Instant Reference Guide

B. HP Technology Center

C. HP PartSurfer

D. IT Resource Center

Which statement about SATA II is correct?

A. SATA II supports native command queuing (NCQ).

B. SATA II is more power-efficient than SATA I devices.

C. SATA II cables can be folded safely.

D. SATA II can daisy chain up to six drives.

Which HP utility must you run before replacing a battery under warranty?

A. Battery Validation Test

B. Built-In Self Test (BIST)

C. Battery Mark Test

D. Battery Health Check