HP0-M43 Online Practice Questions and Answers

Click the Task button. Match each utility with its function.

Select and Place:

Which additional modules are available to Service Desk customers who migrate to Service Manager? (Select four.)

A. UCMDB Foundation

B. Incident Management

C. Problem Management

D. Change Management

E. Scheduled Maintenance

F. Request Management

G. Service Catalog

H. Service Level Management

Which command should be used from the command line to restore a deleted operator table on a Service Manager system running UNIX?

A. sm.load NULL NULL unix -bg

B. sm file.unload NULL NULL unix -bg

C. sm file.load NULL NULL unix -bg

D. sm.unload NULL NULL unix -bg

What controls the ability to share personal views with other operators?

A. having user.favorites capability word in the Operator record

B. having public.favorites capability word in the Operator record

C. listing the view name under Queues on the Startup tab in the Operator record

D. checking Share Views in the operator Associated Profile recordschecking Share Views in the operator? Associated Profile records

Which Configuration Management feature defines the authorized attributes of a CI configuration?

A. CI Type

B. Managed State

C. Baseline

D. Status

Which database rights does the user on all supported RDBMSs need in order to install Service Manager and load data for the first time?

A. CREATE / ALTER / DROP TABLE authority

B. CONNECT / ALTER / DROP INDEX authority

C. CREATE SCHEMA / TABLE / INDEX authority

D. CREATE / ALTER / DROP USER authority

In the System Information record, you can configure company contact information and format restrictions for passwords. Which additional settings can you configure in the System Information record? (Select two.)

A. time zone of the Service Manager server

B. language displayed for all operators

C. integrations with external applications

D. scheduled maintenance for the server

Which statement is true about forms in Service Manager and Service Desk?

A. Forms can be tailored in Service Manager. Forms cannot be tailored in Service Desk.

B. Multiple forms can exist for an item in Service Manager. Only one form can exist for an item in Service Desk.

C. In Service Manager, an item is shown in a form based on a configurable parameter. Only one default form is used in Service Desk.

D. Placement of items on a form is not as flexible in Service Manager as in Service Desk.

Universal CMDB detects an unauthorized change to a CI. Which change category will be used to open an RfC and start the formal Change process?

A. Hardware

B. Release Management

C. Unplanned Change

D. Maintenance

Which clients are used to order items from the Service Manager catalog using an Internet browser? (Select two.)

A. Service Manager Eclipse client

B. Service Request Catalog (SRC)

C. Service Manager Self-Service client

D. Service Request client

E. SACM client