HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Correct Answer: C

C is correct because Provider Relationship Management is a HealthCloud add-on that helps payers to recruit, credential, and onboard providers into their network. Provider Relationship Management provides features and tools that allow payers to manage provider contracts, track provider performance, monitor provider satisfaction, and streamline provider communication. References: : Provider Relationship Management : Provider Relationship Management Implementation Guide

Correct Answer: BCD

Explanation: According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent Document Automation, and Care Coordination (Patient Services) are three features that are included with a Health CloudLicense.Surveys allow you to create and send surveys to patients and providers to collect feedback and data. Intelligent Document Automation allows you to digitize your document management processes and extract data from documents using artificial intelligence. Care Coordination (Patient Services) allows you to manage patient care across multiple care plans and teams. EHR Mulesoft Templates and Intelligent Form Reader with Amazon Textract are not features that are included with a Health Cloud License.

Correct Answer: ACD

Explanation: n administrator can create tasks within a Care Plan that is related to a specific problem or goal from the Timeline Tab, the Care Plan page, or the Household Tab in the Health Cloud console. TheTimeline Tab shows a chronological view of all the tasks, events, and notes related to a patient or member. The Care Plan page shows the details of a specific care plan, including the tasks, problems, goals, and interventions. The Household Tab shows a list of household members and their relationships with the patient or member3. The Care Team and the Patient List are not used to create tasks within a Care Plan.

Correct Answer: ABD

Explanation: The three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy are ensuring that sensitive data is encrypted both in transit and at rest, configuring data retention policies to ensure that records are retained for the appropriate length of time, and implementing audit trails and regularly reviewing them to detect unauthorized access attempts. Salesforce Shield provides these features as part of its platform encryption, event monitoring, and field audit trail capabilities.

Correct Answer: D

Explanation: The underlying component that the consultant should customize to achieve this is OmniScript. OmniScript is a component in OmniStudio that allows the consultant to create guided scripts or wizards for users to follow. OmniScript can be used to create the Care Plan creation wizard, and it canbe customized using various elements, such as steps, prompts, inputs, outputs, and actions.

Correct Answer: CE

Explanation: nder Custom Metadata Types, Update the Health cloud `HCFeature'... ?and Under Custom Metadata Types, Create a mapping records for Person accounts (E) are two Health Cloud specific settings that must be configured in a Health Cloud orgthat has Lightning Experience enabled person account. Under Custom Metadata Types, enable the Health cloud Setting (A) and Disable "UseIndividual Data Model" in custom setting (B) are not required settings for Health Cloud. Enable "Use Person Accounts" custom setting (D) is not a valid setting in Health Cloud.

Correct Answer: D

Medication Management is a Health Cloud add-on product that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs1. One of the features of

Medication Management is the ability to perform medication reconciliation of patients' medication list and detect potential drug-to-drug interactions1. This feature can help Bloomington Caregivers to view and address any medication issues for

their patients and make recommendations based on the data within Health Cloud.

References:

1: Medication Management | Health Cloud Administration |Salesforce Developers

Correct Answer: D

Benefits Eligibility and Verification is a Health Cloud capability that allows users to verify a patient's insurance plan information and coverage in real time, directly on thepatient record1. Users can connect with verification partners easily by

integrating with third-party benefits and eligibility services1. Users can also check benefits for medical services, pharmacy, and medical equipment to ensure patients have the required coverage before their visit1.

This capability canhelp a provider's office to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. The call center agent can access the patient's account record, click the tab that

contains the Benefits Verification component, and see a list of the available health insurance plans for the patient2. The agent can then verify the plan benefits, such as eligibility, coverages, and copayments, byclicking Verify Benefits2. The

page thenupdates with real-time details of the patient's benefits for the selected plan2.

References:

1: Get Started with Benefits Verification Unit | Salesforce Trailhead 2: Work with Benefits Verification Unit | Salesforce Trailhead

Correct Answer: AC

Explanation: According to the Health Cloud Implementation Guide, the two steps that need to be taken during the set-up process for Utilization Management are:

Install the Health Cloud Care Request Extensions unmanaged package. This package contains custom objects, fields, layouts, tabs, and components forUtilization Management.

Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users. These licenses enable access to Health Cloud features and functionalities for Lightning

Experience.Assigning the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users is not necessary for Utilization Management. Installing the Utilization Management Extensions is

not a valid step for UtilizationManagement.

Correct Answer: A

A is correctbecause enabling data protection details for fields is the entity that the administrator should enable within Data Protection and Privacy for Health Cloud to work in this scenario. Data protection details for fields allow users to specify the data protection level and data classification for each field on leads, contacts, and person accounts. This helps to identify and protect sensitive data, such as protected health information (PHI), and comply with privacy regulations, such as General Data Protection Regulation (GDPR).