GCP-GC-IMP Online Practice Questions and Answers

You can add more than one outbound route to the contact center.

A. True

B. False

Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A. Availability

B. SIP Access Control

C. Outbound

D. Calling

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

A. Workspaces

B. People

C. Queues

D. Groups

Which architectural approach is used to develop a single application as a suite of small services?

A. Monolithic Architecture

B. Microservices Architecture

C. Genesys Cloud Salesforce Architecture

D. Single Core Architecture

What type of trunk would you configure to connect to AudioCodes phones?

A. WebRTC phone trunk

B. Phone trunk

C. External trunk

D. Network interface trunk

Calling Name and Address can be overridden.

A. True

B. False

When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A. The default protocol

B. TCP

C. TLS

D. SIP

E. UDP

Which statement is true regarding chat rooms in Genesys Cloud?

A. Notifications can be turned off per room.

B. There is a maximum of 50 users to a room.

C. You must have the room_user permission to use rooms.

D. Administrators assign people to rooms.

How do you represent your organization when you contact the Genesys Cloud support team?

A. Organization ID

B. Company Name

C. Agent Name

D. ID

When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A. It should be connected to a different network segment that has access to your company intranet.

B. It should be connected to a network segment that has outbound access to the public Internet.

C. It should be connected to the same network segment that the Bridge server is on.