EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Answers

The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.

Which two options are required to use Advisor Link?

Choose 2 answers.

A. Person Accounts

B. Customer Community Plus

C. Lightning Scheduler

D. Education Data Architecture

The Advancementoffice is replacing its old CRM system with Salesforce. After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign. Which critical factor should the consultantidentify?

A. Resource availability

B. Technical complexity

C. Staff cross-training

D. Cost of the implementation

Auniversity is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.

Which consideration should the consultant discuss with the university?

A. The recommended default Account record is the Administrative Account record type.

B. A new Program Enrollment record will automatically be created when a new Contact is created.

C. Multiple address management can only be enabled for the House Account record type.

D. Contact are private only to Administrative Account record type.

A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.

Whatshould the consultant use to meet the requirement?

A. Scratch org

B. Developer Edition org

C. Full sandbox

D. Partial Copy sandbox

A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want anintegrated social listening tool. Which solution set should the consultant recommend?

A. Education Cloud, MuleSoft, Anypoint Platform, Pardot

B. Education Cloud, Elevate, Experience Cloud

C. Education Cloud, Experience Cloud, Marketing Cloud

D. Education Cloud, Nonprofit Cloud, Marketing Cloud

Staff in Continuing and Professional Education use Salesforce and Pardot for marketingand management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.

Which datamanagement strategy should the consultant recommend for course payment information?

A. Migrate course payments to pardot and Salesforce.

B. Manage course payments in the transaction system and Pardot.

C. Manage course payments in the transaction system.

D. Integrate course payments from Salesforce to the transaction system.

The director of advising wants to better understand why students aremeeting with their advisors. Which Advisor Link Feature should the consultant include in a report?

A. Success Plan Type

B. Alert Reason

C. Appointment Topic

D. Case Status

A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes. Which EDA object indicates a class is available for a given term?

A. Course Connection

B. Attendance Event

C. Time Block

D. Course Offering

A university is planning anenterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase. What is a standard feature of EDA?

A. Student Advising

B. Event Management

C. Degree Auditing

D. Address Management

The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.

What should the consultant confirm?

A. The directorhas end-user support for the project.

B. The director has leadership support for the project.

C. The project has a specific vision.

D. The project has a measurable goal.