DEV-450 Online Practice Questions and Answers

A System Administrator wants to ensure that unique data is always input into a specific field. Which two field properties should be configured? (Choose two.)

A. Default Value

B. Required

C. Unique

D. Data Type

Which statement about products and price books is true? (Choose two.)

A. Price books that contain assets cannot contain products.

B. A product can have a different list price in different price books.

C. The standard and list price for a product can be listed in multiple currencies.

D. Products without a price are automatically added to the standard price book.

Universal Containers wants to proactively alert each of its sales team users 30 days before their account renewal is due. To do this, a `required' custom account date field named `Renewals' has been created to hold the accounts' Renewal date. The default is one year from `Create Date'. A validation rule ensures the date value entered is at least 30 days into the future. An Email alert and Email template has been created and is set to be delivered to the Account Owner recipient.

What kind of workflow action is needed to complete this requirement?

A. Time-Triggered Workflow Action

B. Time-Dependent Workflow Action

C. Date-Triggered Workflow Action

D. Date-Dependent Workflow Action

When case assignment rules are being set up, in which two places should cases be assigned? (Choose two.)

A. Queue

B. Contact

C. Profile

D. User

The support group at Universal Containers wants agents to capture different information for product

support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than

the lifecycle for inquiry cases.

Which three features should an administrator use to meet these requirements? (Choose three.)

A. Support processes

B. Page layouts

C. Permission sets

D. Field-level security

E. Record types

Which two are capabilities of Customer Communities? (Choose two.)

A. Customer can log, view, edit, and close their own cases.

B. Customers can view and edit contacts related to their own accounts.

C. The Customer Community can be customized with corporate branding.

D. The Customer Community and its users can be created without additional licensing.

Universal Containers organization wide defaults for Leads object are set to private. What should a sales rep see when running a lead report with the All Leads filters?

A. Only leads visible based on the folder access.

B. All leads for which the sales reps have access.

C. Only leads owned by the sales rep.

D. All leads for which the running user of the report has access.

What should an administrator consider when setting up Case Feed?

A. Case Feed replaces the standard case detail page by default.

B. Case Feed requires the Service Cloud User feature license.

C. The Use Case Feed permission is automatically active for all profiles.

D. Chatter Feed tracking must be enabled for the case object.

Which three types of customization should be done on Activities (tasks and events)? (Choose three.)

A. Workflow Rules

B. Custom Fields

C. Validation Rules

D. Field tracking

E. Assignment Rules

A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.

What should an administrator do to meet this requirement?

A. Create a workflow rule on the opportunity object.

B. Create an auto-response rule on the opportunity object.

C. Create an escalation rule based on the opportunity amount.

D. Create a validation rule that evaluates the account rating.