CSA Online Practice Questions and Answers

Which one statement correctly describes Access Control rule evaluation?

A. Rules are evaluated using roles. The role with the most permissions evaluates the rules first

B. If more than one rule applies to a row, the older rule is evaluated first

C. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed

D. Rules are evaluated from the general to the specific, so a table rule must be active to continue

Business Rules are used to enforce mandatory data on a form.

A. True

B. False

What are three security modules often used by the System Administrator? (Choose three.)

A. System Properties > Security

B. Utilities > Migrate Security

C. System Security > Security

D. Self-Service > My Access

E. System Security > Access Control (ACL)

F. Password Management > Security Questions

G. System Security > High Security Settings

The ServiceNow platform includes which types of interfaces? (Choose three.)

A. Now Mobile Apps

B. Agent Control Center

C. Back Office Dashboard

D. Service Portals

E. Now Platform?User Interfaces

F. Field Service Taskboard

What ServiceNow feature allows you to include data from a secondary related table on a report?

A. SQL

B. Dot Walking

C. Outer Join

D. Joins

How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

A. Name: incident"; Permission: write; Role: itil

B. Name: incident Any, Operation: write, Permission: itil

C. Name: incident.*; Operation: write; Permission: itil

D. Name: incident None, Permission: create: Role: itil

E. Name: incident. None; Operation: create; Role: itil

What type of field has a drop down list, from which you can pick from pre-defined options?

A. Choice

B. Picker

C. Drop down

D. Option

What are the three key tables in an enterprise CMDB? Choose 3 answers.

A. cmdb

B. sn_cmdb_bak

C. cmdb_rel_ci

D. sn_cmdb

E. cmdb_bak

F. cmdb_ci

G. sn_cmdb_ci

On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?

A. Insert, Update, Delete. Query

B. 4G} Before, After, Async, Display

C. Prior to, Synchronous, on Update

D. Before, Synchronous, Scheduled Job, View

A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?

A. Create New module has a broken link

B. Known intermittent issue with U115

C. User should be using Chrome instead of Explorer for their browser

D. User has read role, but not the write role on the Inventory table

E. User session has timed out