CRT-211 Online Practice Questions and Answers

What tool can be used to deploy sandbox to 2 different Orgs?

A. Force.com Migration Tool

B. DataLoader

C. Import Wizard

D. ChangeSet

Pricebooks' OWD is set to No Access. What should an admin do to allow users to select a product and pricebooks for their opportunity?

A. Manually share pricebooks to individual users

B. Create sharing rule on pricebooks and grant access to individual users

C. Grant "Manage Pricebooks" to individual users

Universal Containers has four sales region: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?

A. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings

B. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings

C. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings

D. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings

A job applicant object needs to be associated to Position object. Company wants that when a Position is deleted, all applicants should also be deleted. What type of relationship would this be?

A. Hierarchical

B. Master-detail

C. Lookup

D. System information

An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE. What information must be supplied to the IDE during this process? Choose 3

A. The data of the fields which are being deployed

B. The environment into which the changes can be deployed

C. The related change set connection information

D. The metadata components that need to be deployed

E. The username and password of the destination environment

When a lead comes in from APAC it needs to be assigned to an external partner if the manager approves. Also external partner needs to be notified that lead has been assigned to him:

A. Assignment rule, workflow rule

B. Assignment rule, workflow rule, approval process

C. Assignment rule, auto-response rule, workflow rule

D. Assignment rule, approval process

E. Assignment rule, workflow rule

Order status field value is not populating from an external processing system during a transaction. How to troubleshoot?

A. Server Process Down

B. Apex callout

C. Integration log

D. Debug log

Universal Containers uses a custom object to track services called Work Items with a lookup to Accounts. The work Items records should only be visible by users that own the Account records. Which sharing setting provides the correct visibility?

A. Public Read/Write/Transfer

B. Controlled by Parent

C. Public Read Only

D. Private

Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?

A. Remove the record type access for all users except the 5 mentioned.

B. Give the "View All Data" permission to the 5 mentioned users using permission sets.

C. Create a new profile and assign the 5 users to the new profile.

D. Create a criteria based sharing rule for the 5 users.

The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.

Which dashboard feature should the Administrator use to meet this requirement?

A. Dashboard filter

B. Dynamic dashboard

C. Joined reports on a dashboard

D. Matrix reports on a dashboard