CRT-211 Online Practice Questions and Answers

A Sales manager must be informed if an opportunity reaches 500,000$ mark. So that manager can check if they can approve it or not? Provided that once who is asking for approvals are chatter users. Choose 2

A. Big Deal Alert

B. Enable Chatter Post Notification

C. Enable Allow approval by Email

D. Approval Process by a chatter

The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day. Which type of report should be used in the dashboard component?

A. Report based on custom report type using cases and business hours

B. Custom summary report where unit equals business hours

C. Standard case life cycle report where unit equals business hours

D. Report based on a reporting snapshot that runs daily at 5:00 p.m.

What are permissions needed for the Accounts and Opportunity Object when merging Accounts?

A. Edit permission for Account and Delete Permission for Opportunity

B. Edit and Delete for Account and Read on Opportunity

C. Edit and Delete for Account and Edit and Delete on Opportunity

What should an administrator consider when setting up Salesforce CRM Content? Choose 2 A. A validation rule can ensure a description is required for all contributed content

B. The content type determines which fields appear on the Content Detail page layout

C. The library type permission determines the size of file that can be contributed to content

D. An approval process can ensure that all product related content is reviewed

Admin uploaded a Changeset but realized that dependent component is missing:

A. Clone Changeset, Add dependent component and upload new changeset

B. Deploy and manually add dependent component

C. Deploy and create new changeset and add component

D. Edit changeset and select active checkbox

What must be considered in Communities for internal and external users? External users are using chatter. Choose 2

A. Use Ideas, QandA

B. External and Internal users should be on different community

C. You need to enable Chatter

D. New Users should use Customer portal and partner portal instead of community

What be indicator factor that will explain user is above in forecast hierarchy?

A. User able to see Others Opportunity

B. Actual Revenue is addition of revenue below him

C. He can setup Quota for those Users

What are the types of Pricebook? Choose 2

A. Master Price

B. List Price

C. Standard

D. Discount

Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?

A. Email log

B. Setup audit trail

C. Debug Log

D. Time-Based Workflow

User is not the Owner of record and he has given READ/WRITE permission using Manual Sharing. However his profile only has READ permission. What will be actual permission for that record of that user?

A. Can edit

B. Can read only

C. Can only edit what he owns

D. Can delete record