CQA Online Practice Questions and Answers

The confidence level in a sampling plan is defined as the:

A. degree of uncertainty that the selected sample contains at leastone example of any errors thatare present

B. degree of certainty that the selected sample contains at least one example of any errors that are present

C. lowest performance level that can be considered acceptable for the function being audited

D. maximum error rate that can be considered acceptable for the function being audited

Which of the following types of tools or techniques is considered qualitative?

A. Histograms

B. Frequency distributions

C. Pareto charts

D. Process observations

An auditor finds deficiencies in the order entry, purchasing, product test, and shipping functions of a potential supplier. Which of them should have the highest priority in the audit report?

A. Order entry

B. Product test

C. Purchasing

D. Shipping

To determine whether a finding is a minor, isolated incident or a serious, chronic problem, an auditor should consult with the:

A. auditee's quality assurance inspector

B. auditee's department manager

C. audit team

D. client

A quality audit contributes to improvement of the quality of a company's products and services by:

A. identifying under-performers

B. identifying the need for corrective action

C. suggesting ways to improve performance

D. improving customer satisfaction

Which of the following best describes a frequency distribution?

A. A graph for presenting data along a scale of reference and the number of times each item occurs

B. A time-ordered chart of subgroup averages and control limits

C. A plot of the probability of accepting a hypothesis when it is actually false

D. A graph indicating the difference between an actual value and its predicted value

During the closing meeting, the lead auditor should do which of the following?

A. Accept the presentation of objective evidence.

B. Review the auditor's qualifications.

C. Perform a causal analysis with the auditee.

D. Present a summary of audit results.

The most important objective in the development of a supplier evaluation system is to reduce:

A. the number of suppliers

B. the number of audit hours

C. inspection at the customer site

D. inspection at the supplier site

Which of the following is most likely to request an audit?

A. An auditee

B. A client

C. A company's audit department

D. A company's supplier audit group

The type of chart that presents the value of items in descending order is a:

A. histogram

B. Pareto chart

C. u chart

D. cusum chart