Vendor: Peoplecert
Certifications: Peoplecert Certification
Exam Code: CMS7
Exam Name: ITIL V3 Foundation
Updated: Aug 04, 2022
Q&As: 370
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Application Management plays a role in all applications. One of the key decisions to which they contribute is?
A. Whether to buy an application or build it
B. Should application development be outsourced
C. Who the vendor of the storage devices will be
D. Where the vendor of an application is located
Which process is responsible for discussing reports with customers showing whether services have met their targets?
A. Business Relationship Management
B. Continual Service Improvement
C. Service Level Management
D. Availability Management
Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what?
A. Service level requests
B. Changes and Releases
C. Password resets
D. Incidents and Problems
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