CIS-SAM Online Practice Questions and Answers

HOTSPOT

Match the best practice method for the amount of data:

Hot Area:

How are the Software Asset Management Professional Plugins activated?

A. They are requested from and activated by an admin user

B. They are activated by the sam_developer user

C. They are activated by the sam_admin user

D. They are requested from and activated by ServiceNow support

E. They are activated by default in the base ServiceNow system

When populating software usage records automatically via Microsoft System Center Configuration Manager (SCCM), which plugins are required? (Choose two.)

A. Microsoft Publisher Pack plugin

B. Microsoft SCCM Software Usage plugin

C. Microsoft SCCM Integration plugin

D. Performance Analytics Premium for Software Asset Management plugin

E. Orchestration-Client Software Distribution plugin

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration. In which phase is the software running on a device identified?

A. Classification

B. Scanning

C. Exploration

D. Identification

When creating custom products: (Choose the best answer.)

A. Custom products should not be tracked in ServiceNow.

B. Custom products should not be created for anything included in the content library.

C. Custom products are automatically created in the content library.

D. Custom products should be created for anything included in the content library.

By default, which ServiceNow role can view reconciliation results?

A. sam_reconcile_user

B. sam_user

C. sam_viewer

D. sam_cmdb_user

The process of determining compliance by comparing software rights owned with normalized software installations discovered is __________________ .

A. Discovery

B. Allocation

C. Normalization

D. Reconciliation

A Software Product can only have a single license metric type associated to it.

A. True

B. False

During contract negotiations, what report could you run to gain visibility to products nearing end-of support?

A. Software Contract Lifecycle Report

B. Software Model Lifecycle Report

C. Software Licenses Report

D. Software Support Report

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

A. Manually set Allocations available on the entitlement to Zero (0)

B. Expire identified active software entitlements

C. Run the Software Model Lifecycle Report

D. Revoke all current allocations

E. Recover the identified software entitlements