CIS-APM Online Practice Questions and Answers

APM interfaces with Software Asset Management to pull this application data: (Choose three.)

A. Product Classification

B. Software Model Data

C. Hardware Asset Lifecycle

D. Lifecycle Data

E. Vendor Procurement

When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?

A. Implementing

B. Retired

C. In Production

D. Pilot

What is the guiding framework that a project team should use when designing the APM architecture?

A. Information Technology Infrastructure Library (ITIL)

B. Project Management Professional (PMP)

C. Common Services Data Model (CSDM)

D. Design Implementation Outcomes (DIO)

What key components of ServiceNow does APM leverage? (Choose three.)

A. Discovery

B. Service Mapping

C. Service Catalog

D. Application Services

E. HR

When you approve a retire a Business Application request, which system property determines whether a project or a demand is created?

A. sn_apm.retireBusinessApplication

B. sn_apm.retireBusinessApplicationTaskType

C. sn_apm.businessApplication

D. sn_apm.retire

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

A. Gain a comprehensive understanding of business applications in the organization

B. Reduce the number of governance controls

C. Identify redundancies and decrease budgetary costs

D. Maintain relationships with Product Vendors

Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?

A. Discovery

B. Software Asset Management

C. APM

D. ServiceMapping

What is the value of managing applications using ServiceNow?

A. Allows data collection and visualization without manual effort

B. Allows automation of retiring applications

C. Provides application owners insight to release counts

D. Provides top down strategic alignment in the PMO

What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)

A. Costs it takes to maintain an application.

B. One or more use rights assigned to a specific device or user.

C. Compliance to regulations and organizational standards.

D. Application's age.

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A. Software Lifecycle

B. Business Capability

C. Application Capability

D. Hardware Lifecycle