CIS-APM Online Practice Questions and Answers

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer's application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.)

A. Identify your customer's applications' underlying technologies.

B. Identify your customer's application services.

C. Produce a horizontal picture of a customer's business applications.

D. Create an application inventory.

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

A. Information Portfolio

B. Service Portfolio

C. Catalog Portfolio

D. Application Portfolio

E. Business Portfolio

F. Technology Portfolio

The capability map provides a hierarchical view of the business capabilities in an organization. How many levels does the capability hierarchy support in its series?

A. 7

B. 8

C. 10

D. 6

What relationship type is used to describe a relationship between a business capability and a business application?

A. Used: Used by

B. Depends on: Used by

C. Provides: Provided by

D. Runs on: Runs

Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?

A. Lifecyle Model

B. Ignore Technical Risk

C. Lifecycle Release

D. Lifecycle Full Version

What is the guiding framework that a project team should use when designing the APM architecture?

A. Information Technology Infrastructure Library (ITIL)

B. Project Management Professional (PMP)

C. Common Services Data Model (CSDM)

D. Design Implementation Outcomes (DIO)

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

A. Gain a comprehensive understanding of business applications in the organization

B. Reduce the number of governance controls

C. Identify redundancies and decrease budgetary costs

D. Maintain relationships with Product Vendors

Stephen is attempting to summarize for the customer how all of the applications that support APM are brought together. From the bottom-up, what ServiceNow application supports the first layer of CI Iinventory?

A. Discovery

B. Software Asset Management

C. APM

D. ServiceMapping

Which job will generate scores for all indicators and business applications across all profiles?

A. Business Application Certification Quarterly

B. Load Application Indicators and Compute Application Scores

C. Analyze PA scores and PA snapshot tables

D. Load TPM Risk Parameters and compute Application Service Risks

What information does Hardware Asset Management provide to support decisions about business applications and application services?

A. Software Lifecycle

B. Business Capability

C. Application Capability

D. Hardware Lifecycle