C9560-505 Online Practice Questions and Answers

At which business level do Terms and Conditions apply?

A. site

B. system

C. company

D. organization

What is a bundled set of Changes called?

A. a Release

B. a Work Order

C. a Major Change

D. a Configuration Request

Where are new tax types added in IBM SmartCloud Control Desk?

A. Organizations > Tax Types > Add/Modify Tax Types

B. Database Configuration > Cost > Add/Modify Tax Types

C. Database Configuration > Tax Types > Add/Modify Tax Types

D. Database Configuration > Organizations > Add/Modify Tax Types

By default which queuing mechanism is used by the Software Catalog cron task?

A. Error

B. Sequential

C. Continuous

D. Crazy Eight

Which two types of records can be associated with a calendar and shift? (Choose two)

A. Tools

B. Items

C. Assets

D. Locations

E. Asset Templates

What must be populated when entering Limits and Tolerances?

A. PR Limit

B. Organization

C. Case Currency

D. Invoice Tolerance

Commodity codes are configured at which level?

A. set

B. site

C. system

D. organization

What is the maximum number of characters permitted for a Set Name in a default installation of IBM SmartCloud Control Desk 7.5.1?

A. 4

B. 8

C. 30

D. 255

What is a valid class field on a Ticket Template?

A. Asset

B. Ticket

C. Incident

D. Work Order

Which menu contains the View Assets application?

A. Assets

B. Inventory

C. Self Service

D. Administration