A case worker would like to send an instant announcement to other case workers in the IBM Case Manager environment. How can this be done?
A. By adding a comment to the case.
B. By using the external email system.
C. By using the IBM Sametime integrated feature.
D. By creating a case with the announcement as a property.
What is the function used by a task to exchange data with an external system?
A. The Case REST API.
B. The Content Engine event script.
C. The PE web services integration capabilities.
D. The PE Assign step to lookup data in the external system.
Designing, orchestrating, authoring, deploying and integrating are the five basic stages in adding iLog rules to an IBM Case Manager solution using which product?
A. Rules Studio
B. Case Builder
C. Content Collector
D. Rules Execution Server
Which statement best describes Case Analyzer reporting?
A. No out of the box reports are supplied.
B. It contains out of the box reports that are limited to active cases.
C. It contains out of the box reports that are limited to completed cases.
D. It contains out of the box reports for both active and completed cases.
What function in Case Manager Administration Client must be run to make your solution available for translation?
A. Deploy Solution
B. Solution List page
C. Generate Translation Objects
D. Generate Localization Resources
When using FileNet Deployment Manager to copy a solution from a design environment to a production environment, the copy is performed from what source to what destination?
A. From development design object store to production design object store.
B. From development target object store to production design object store.
C. From development design object store to production target object store.
D. From development target object store to production target object store.
What can IBM Content Analytics be used for? (Choose two.)
A. Report on cases and tasks that are currently active.
B. Discover unexpected correlations between words and phrases.
C. Research trends in words and phrases that occur frequently across cases.
D. Get data on the average time to complete business tasks during a specific time interval.
E. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?
A. Case Builder
B. Case Manager Client
C. FileNet Process Designer
D. Case Manager Administration Client
What is a reason to use IBM BPM within the context of an ICM Solution?
A. To provide an integration to Lotus Forms.
B. To provide messaging integration via case properties.
C. To provide document management capabilities within ICM.
D. To provide web service choreography for transactions among applications.
Before a case property can be exposed to the Case Analyzer, what Content Engine events must be audited?
A. Creation Event, Deletion Event, Update Event
B. Change State Event, File Event, Update Event
C. Creation Event, Deletion Event, Checkin Event
D. Change State Event, Creation Event, Delete Event