BPM-001 Online Practice Questions and Answers

A. True

B. False

Processes exist everywhere.

A. True

B. False

Most processes are a blend of human interaction and IT solutions.

A. True

B. False

The layers of BPM move from __________.

A. Bottom-Up

B. Top-Down

C. Left-Right

D. Right-Left

There are five essential steps to conducting a business analysis.

A. True

B. False

___________ and ___________are the two pillars of the Toyota Production System.

A. Just-In-Time

B. Just-In-Merit

C. Kaizen

D. Jidoka

A _________________ is a performance measurement technique that focuses on joining an organization's strategies to specific measures.

A. Balanced Scorecard

B. Process Analysis Tool

C. Dashboard

D. Functional Measurement

Business activity monitoring software is usually designed to provide updates to upper management and operations managers.

A. True

B. False

The "D" in the DMAIC model stands for "Decide."

A. True

B. False

How does Activity Based Costing improve business processes?

A. With reduction of the overhead and allocated costs (indirect costs)

B. With minimization of cycle times

C. With static methods

D. With the analysis of cost drivers and the minimization of activities that do not create value