Pass4itsure > Salesforce > Accredited Professional Certification > ADVANCED-CROSS-CHANNEL > ADVANCED-CROSS-CHANNEL Online Practice Questions and Answers

ADVANCED-CROSS-CHANNEL Online Practice Questions and Answers

Questions 4

How frequently does Einstein Engagement Scoring updates to email?

A. Email daily

B. Mobile Weekly

C. Model Monthly

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Questions 5

How does social studio unify anonymous and known identities?

A. Deterministic matching

B. social networking

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Questions 6

3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

A. switched off

B. SMS sent to landline number

C. mobile is in another call

D. out of cellular network coverage

E. Low battery

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Questions 7

Decision split using contact data not working, myorders DE with 1 to many relationship configured in attribute group. What questions you need to ask to troubleshoot. Select multiple

A. Are u using attribute to attribute comparison.

B. Is there any spelling mistake in your contact attributes.

C. Are there any eligible matching orders for that particular contact

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Questions 8

When are customers eligible to be send a message in STO(when customer will engage then its sent)

A. immediately when the STO activity arrives

B. Within the first minute of next hour.

C. with the next hour

D. At the hour user engages Within the next 24hours

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Questions 9

What does Einstein copy Insight take into account, Select 3(arul's answer a,b,c)

A. Frequently used phrases in subject line

B. spelling and punctuation errors

C. emotional tone of subject line

D. engagement data

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Questions 10

Whit are the functionalities of ad studio. Select multiple.

A. facebook advanced match.

B. linkedin user match.

C. Iinkedin Company match.

D. tiktok user match.Ez

E. myspace user match.

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Questions 11

In which section can you define fatigue rules to restrict a user from being recommended same content multiple times

A. Einstein content selection

B. Einstein copy insights

C. Einstein engagement scoring

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Questions 12

What is true about Einstein engagement frequency (EEF). Select 3

A. EEF uses only commercial send data not transactional

B. The model uses data available only in your account

C. Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.

D. It uses last ISO days engagement data

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Questions 13

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

A. Some automation activity is using the inbox message

B. The message is already scheduled/active

C. The message has already been sent. (once started to send cannot mark as inactive)

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Exam Name: Salesforce Advanced Cross Channel Accredited Professional Exam
Last Update: Mar 24, 2024
Questions: 40
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