ACP-100 Online Practice Questions and Answers

You want to introduce Jira to your small non-profit organization.

Since you are unsure of the optimal deployment option you have gathered some requirements:

You need to manage a team of up to 15 employees.

You need to be able to track a backlog of staff action items.

You want to easily visualize the progress of ongoing work.

The solution must require minimal administration since your organization only has a part-time IT volunteer.

What solution is most appropriate for your organization?

A. Jira Service Desk Cloud

B. Jira Software Data Center

C. Jira Service Desk Data Center

D. Jira Core Server

The configuration details of an SMTP Mail Server of a Jira instance are shown below. The configuration hasn't been changed in the last 24 months.

Currently emails are no longer being sent and the failed notifications can be seen in the Mail Error Queue.

What is the likely cause of the failure?

A. Email volume has increased and the Timeout is too low.

B. The SMTP password has expired.

C. The user jira has no valid Jira license.

D. The database and/or server disk is full.

E. The Jira license has expired.

Your user directories are configured as shown:

The Active Directory administrators have just started the process of copying all the users from the old

Company B directory to Company A directory.

During this process, the group membership is being changed to allow for more fine-grained security

control.

A large number of migrated users complain that they do not have the correct new group memberships.

Which configuration change should you perform?

A. Reorder the directories so Company A is before Company B.

B. Enable the Crowd user directory.

C. Reorder the directories so the Jira Internal Directory is listed first.

D. Synchronize the Company A directory.

E. Disable the Company A directory.

F. Disable the Company B directory.

After a recent upgrade to your Jira system, one of the apps your organization depends on is not working reliably.

Which two methods can you use to debug and resolve this issue? (Choose two.)

A. Ask the System Administrator for catalina.out logs and inspect for stack traces.

B. Ask the System Administrator to enable the SQL log.

C. Ask the System Administrator to set package com.atlassian to Trace logging level.

D. Ask the System Administrator to add the app to the logger.

E. Ask the System Administrator to set the logging level to FATAL on all package names, Under Logging and Profiling.

Some of your project owners would like to make their projects publicly accessible over the Internet. These

projects will not require login.

You could support this by allowing read-only anonymous access to the projects.

Which two additional factors should you take into consideration when setting this up? (Choose two.)

A. Anonymous users could see other users' names.

B. Anonymous users could export all issues from Jira.

C. Licensed users might accidentally comment anonymously rather than logging in first.

D. Internet search engines could index data.

E. Anonymous users could find a full list of all your projects.

F. Spam bots could add comments.

You have two issue types in your HR project: Hire and Fire.

Which two requirements can be met through changes only to field configurations? (Choose two.)

A. For the Fire issue type, the Description field should have a default value of "Termination".

B. For both issue types, the Employee Name custom field must be required upon creation and must never be blank.

C. For the Hire issue type, the field description for the Due Date field should read "First day of work".

D. For both issue types, the Resolution should be set once the issues are being resolved.

E. For both issue types, the Assignee field should be hidden when creating but not when viewing an issue.

F. For the Fire issue type, the default value for the Priority field should be Blocker.

Contractors will begin using your Jira instance. You receive the following requirements for them: How should you manage global permissions for the contractors user group?

A. Grant them the Browse Users permission.

B. Grant them the Bulk Change permission.

C. Grant them the Jira System Administrators permission.

D. Grant them the Manage Group Filter Subscriptions permission.

E. Grant them the Create Shared Objects permission.

Critical production bugs in a Jira Software project are hidden with an issue security scheme that has a single security level.

Only project administrators are listed in the security level and granted the Set Issue Security permission.

A new requirement states that a few other Jira Core users, who have Browse Projects permission, should be able to see the hidden issues. These users will vary per issue and be selected from across various groups.

What needs to be added to the security level?

A. Application access

B. User custom field value

C. Group custom field value

D. Project role

E. Single Users

F. Group

Inspect your current Incoming Mail Handler configuration:

Identify one reason why the current configuration is not fetching emails as planned.

A. The blank space in the Incoming Mail Handler name will cause internal errors.

B. The syntax of the specified Folder Name is invalid and should be corrected to `/spam'.

C. A delay of 10000 minutes is not a valid setting and will cause an error.

D. The external mail service is not able to write the messages to the specified folder.

Your project has three issue types that share a common workflow.

Which reason would make you recommend the implementation of separate workflows for each issue type?

A. The issue types need different sets of priorities.

B. Each issue type uses a different issue security level.

C. Different project roles are working on the issue types.

D. One of the issue types needs a new status.

E. The issue types need different sets of resolutions.