77-731 Online Practice Questions and Answers

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In message body click on Format Text tab -Change styles -Style set -select Basic (Stylish)

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Locate the message-Click on "Meeting" in Home Tab -Change meeting time and include "Garden" in location

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-File -Open and Export -Import/Export

Select Export to a file

Select outlook data file (.pst)

Select Deleted items folder and make sure include subfolders is selected

Select outlook data file (.pst)

Select Deleted items folder and make sure include subfolders is selected

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Go to Folder

Select “New Search Folder”

Select create custom search folder and click on “Choose”

Give it name “Priority 1” and select “Criteria”

In “More choices tab” select the required options

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Locate the ''Team Review'' meeting in calendar and double click to open it.

Select the customer service group and then click on + sign. On the Expand list box click on ok. Select and delete ''Andy Teal'' and put it in Optional attendees.

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Open the message – Go to Options tab – Direct Replies to – Delivery options group – select the “Andy Teal” in Have replies sent to field. Close the box and send the message.

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Go to contacts and search the ''Thomas Axen'' contact. Add follow up wit+h the following options

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Open the message. Right click on the word "here", press Ctrl+k short key. Enter the website address, ok and send the message.

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Locate and open the message. Put the curser at the end of the body text, click Insert tab ?pictures- locate "Customer Service Workflow" image from the pictures folder. Insert and send.

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Search the contact "Yvonne Mckay" and the click on "Forward Contact" "As a business card"