7495X Online Practice Questions and Answers

AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)

A. Avaya Chatbot

B. Avaya Mobile Video

C. Webchat

D. SMS

E. Social Media

A customer's recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution.

After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

A. Cluster Profile

B. Cluster group

C. Cluster IP

D. Cluster Fully Qualified Domain Name

In the SMSVendorSnapin Attributes configuration, what should be the Messaging Snap-in IP/FQDN to be configured?

A. IP/FQDN of the cluster 4

B. IP/FQDN of the cluster 3

C. IP/FQDN of the cluster 2

D. IP/FQDN of the cluster 1

When a customer calls the Oceana® Contact Center, which Communication manager VDN extracts out the Oceana® Agent ID, before doing a route-to execution to the Oceana® Agent?

A. ADJUNCT VDN

B. INGRESS VDN

C. ROUTING VDN

D. RONA VDN

Which Control Manager Application is used to synchronize the information from Communication Manager to the Control Manager database?

A. ACCCM Synchronizer

B. ACCCM Connectivity Tool

C. ACCCM CM Synchronize

D. ACCCM ACM to CM Tool

Given the URL below:

http:///services/UCAStoreService/uca

Which Oceana® Cluster IP is used for the URL of the UCA interface in the Avaya Control Manager?

A. Cluster4 (Co-Browse Cluster)

B. Cluster3 (OCP Cluster)

C. Cluster2 (UAC Cluster)

D. Cluster1 (Common Components Cluster)

When a customer calls the Oceana® Contact Center, which Communication Manager VDN performs the Adjunct Route to the Oceana® voice (CSC) via AES?

A. ADJUNCT VDN

B. ROUTING VDN

C. RONA VDN

D. INGRESS VDN

While installing Trust Certificates from the LDAP Server on System Manager, which two details are required for installing the Trust Certificate? (Choose two.)

A. IP Address of Cluster 1

B. IP Address of SMGR Server

C. LDAP Port : 636

D. IP Address of LDAP Server

E. LDAP Port : 363

Which two items are required in Avaya Aura® for a Green Field implementation of an Avaya Oceana® solution? (Choose two.)

A. Avaya Aura® Application Enablement Services with Advanced TSAPI license

B. Front-End third party IVR or Avaya Aura® Experience Portal

C. Communication Manager with license for Elite Call center

D. Avaya Call Management System

E. Avaya Contact Recorder

Which component exposes the APIs that allow other Avaya Oceana® components to obtain notifications about all the Avaya Oceana® agents and work states in the system?

A. Unified Agent Controller (UAC)

B. Unified Collaboration Administration (UCA)

C. Call Server Connector (CSC)

D. Unified Collaboration Model (UCM)