7241X Online Practice Questions and Answers

Who is responsible for completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A. Business Partners and Avaya Tier 2

B. Both Avaya Tier 2 and Tier 3

C. Avaya Tier 2 only

D. Avaya Tier 3

A customer has misconfigured the AADS FQDN in the AADS dynamic configuration window and it is recommended to set the AADS server FQDN in the Dynamic Configuration to the correct value.

Which parameter must be updated for AADS Server FQDN?

A. Set ESMSRVR to the correct FQDN

B. Set ACSSRVR to the correct FQDN

C. Set ACSERVER to the correct FQDN

D. Set ACSSERVR to the correct FQDN

When Avaya Equinox Clients register from the public internet, through which of the SBC interfaces do they

register?

A. SBC M11 interface

B. SBC A1 interface

C. SBC B1 interface

D. SBC M2 interface

Which URL is used for AMM to verify the Avaya Equinox Clients messaging configuration profile parameters while troubleshooting the issue?

A. https://:8443/aem/resources/

B. https://:8344/amm/resources/

C. https://:8443/ame/resources/

D. https://:8443/aam/resources/

Using a web GUI, where can you check the Avaya Multimedia Messaging (AMM) log events?

A. From the SMGR home page, navigate to SMGR > Services > Events > Log Viewer

B. Use the AMM web GUI and navigate to Log Management > Logs and Events

C. Use the AMM command line to view log events on the command mode

D. From the SMGR home page, navigate to SMGR > Elements > Log Viewer

Which two statements are correct about Avaya Tier 2/Business Partners? (Choose two.)

A. They describe the problem to Tier 3 in an escalation ticket, and Tier 3 performs Containment Actions.

B. They provide a package of data attached to the case they've opened, and escalate to Tier 3.

C. They immediately escalate to Tier 3 when the issue is encountered.

D. They isolate and resolve the issue, then escalate to Tier 3 for corrective action.

E. They isolate the issue, and if no root cause is found, they escalate to Tier 3 for resolution.

A user cannot attach rich media files to Avaya Multimedia Messaging (AMM) conversations. What is causing this problem?

A. The user has not been entitled for Rich Content in AMM Web GUI > Client Administration > Feature Entitlements

B. The AMM License for the user is not installed on WebLM and therefore the user cannot user rich media.

C. The AMM has not been configured to access the WebLM server for the user to use rich media.

D. The Rich Content plug-in needs to be installed on the User's PC to use the rich media features on AMM.

A customer is unable to login to a specific Equinox Virtual Meeting Room (example, John Doe) from Avaya

Equinox Thick Clients and Web Clients. While troubleshooting the problem they have found the following

error message in the traceSM.

503 Service Unavailable, Reason: "NoDefaultMCUService"

What can be interpreted from the above log entry to find the solution?

A. There is no Video Media Server available to fulfill this request.

B. There is no Video Media Server available to fulfill this request.

C. There is no meeting type assigned to John Doe virtual room.

D. There is no virtual room created for the user John Doe.

Which logging level on AAWG, AMM, and AADS Servers is not recommended to run on the system for long time periods, as it adversely affects system performance and should not be used for diagnostic purposes?

A. WARNING

B. FINE

C. FINEST

D. INFO

Which AAWG Test Application URL can be used while troubleshooting the Avaya Equinox Solution?

A. http://:8443/devclient/Testapp/index.html

B. https://:8444/devclient/Testapp/index.html

C. http://:8433/devclient/testApp/index.html

D. https://:8443/devclient/testapp/index.html